Quality Manager

مجموعة مستشفيات السعودي الألماني; Jeddah; On-site; SAR 50,000 - 80,000; Full time

Job summary

مستشفى رائد في جدة يبحث عن مدير جودة لدعم وتنفيذ مبادرات الجودة وسلامة المرضى. في هذه الوظيفة، ستساهم في تنفيذ البرامج المتعلقة بالجودة والتحسين، والعمل بشكل وثيق مع الأقسام المختلفة. المطلوب بكالوريوس في مجالات الصحة مع 5-8 سنوات من الخبرة، مع خبرة في معايير CBAHI. ستعزز نتائج المرضى وتحسن كفاءة الرعاية الصحية.

Qualifications

• 5-8 سنوات من الخبرة في جودة المستشفيات وسلامة المرضى.
• خبرة عملية مع معايير CBAHI.
• قدرة مثبتة على دعم تحسين الجودة وسلامة المرضى.

Responsibilities

• دعم تنفيذ أنظمة الجودة وسلامة المرضى.
• إدارة نظام إدارة الجودة (QMS).
• تنسيق الأنشطة المتعلقة بالامتثال والاعتماد.

Skills

إدارة المخاطر

تحليل البيانات

التواصل الفعّال

Education

بكالوريوس في مجال الصحة

Job description

Quality Manager – Jeddah

Saudi German Health Careers KSA – Jeddah, Makkah, Saudi Arabia (On-site)

Saudi German Hospital – Jeddah is seeking a Quality Manager to support and implement the hospital’s quality, patient safety, and continuous improvement initiatives. This role focuses on operational execution, compliance, and performance improvement across clinical and non‑clinical areas, working closely with department heads and reporting into senior quality leadership.

Key Responsibilities

• Support the implementation of the hospital’s quality, patient safety, and performance improvement programs in alignment with organizational strategy.
• Manage and maintain the Quality Management System (QMS), including policies, procedures, standards, audits, and documentation.
• Coordinate CBAHI and other regulatory/accreditation compliance activities, including gap assessments, mock surveys, and corrective action follow-up.
• Monitor and analyze quality indicators, KPIs, dashboards, and incident reports, ensuring timely reporting and action tracking.
• Lead incident management processes, including root cause analysis (RCA), FMEA participation, and follow‑up of corrective and preventive actions.
• Facilitate patient safety initiatives, safety rounds, reporting culture, and staff awareness programs.
• Collaborate with clinical and support departments to improve clinical effectiveness, care pathways, infection prevention, and patient outcomes.
• Support mortality & morbidity reviews, clinical audits, and quality improvement projects.
• Provide training and guidance to departments on quality standards, patient safety, and regulatory requirements.

Required Qualifications & Experience

• Bachelor’s degree in a healthcare‑related field (Nursing, Allied Health, Medicine, Healthcare Administration, or similar).
• 5–8 years of experience in hospital quality and patient safety, preferably within an acute or tertiary care setting.
• Hands‑on experience with CBAHI standards and accreditation readiness (JCIA exposure is an advantage).
• Strong understanding of incident reporting systems, risk management, clinical audits, and quality improvement tools.
• Demonstrated ability to support and deliver measurable quality and patient safety improvements.
• Good analytical, documentation, and reporting skills.
• Strong communication and stakeholder coordination skills.