Product Owner - Hotels

Taj HR; Saudi Arabia; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading hospitality firm in Saudi Arabia is seeking a skilled Product Owner – Hotels to lead product strategy and execution for the hotel vertical. The ideal candidate will have 5–7 years of experience in hospitality tech, strong OTA knowledge, and a data-driven approach to enhance the customer booking experience. This position involves cross-functional collaboration and optimizing user flows. Competitive compensation and benefits offered.

Qualifications

• 5–7 years of experience in OTA, hospitality tech, or related e-commerce product roles.
• Strong understanding of supplier integrations, mapping, content structure, and pricing models.
• Experience with XML/REST APIs, performance optimization, caching & CDNs.

Responsibilities

• Own and develop the product vision for the hotels vertical.
• Build and manage the product roadmap for Search, Content, Booking, Payments, and Post-Stay.
• Lead backlog management, sprint planning, and Agile delivery.

Skills

OTA/hospitality tech experience

Data-driven decision-making

Agile/Scrum experience

Cross-functional collaboration

Education

Bachelor’s degree in Business, Computer Science, Engineering, or related field

Tools

Looker

Tableau

Excel

Job description

We are seeking a highly skilled Product Owner – Hotels to lead the strategy, roadmap, and execution for our hotel vertical. You will drive a seamless end-to-end customer journey across Search → Compare → Booking → Post-Stay while collaborating with engineering, supply, UX, analytics, and operations teams. This role is ideal for someone with strong OTA/hospitality tech experience, data-driven decision-making, and a passion for creating exceptional booking experiences.

Responsibilities

• Own and develop the product vision for the hotels vertical.
• Build and manage the product roadmap for Search, Content, Booking, Payments, and Post-Stay.
• Lead backlog management, sprint planning, and Agile delivery.
• Enhance end-to-end user experience through UX improvements and A/B testing.
• Manage supplier integrations (Juniper, Travolutionary, Expedia, etc.). Improve pricing accuracy, content consistency, and mapping quality.
• Analyze funnel metrics and translate insights into product improvements.
• Optimize post-booking flows (modifications, cancellations, refunds).
• Collaborate cross-functionally to deliver impactful product outcomes.

Qualifications

• Bachelor’s degree required (Business, Computer Science, Engineering, or related field).
• 5–7 years of experience in OTA, hospitality tech, or related e-commerce product roles.
• Strong understanding of supplier integrations, mapping, content structure, and pricing models.
• Experience with XML/REST APIs, performance optimization, caching & CDNs.
• Strong Agile/Scrum experience including backlog & stakeholder management.
• Proficiency in analytics tools (Looker, Tableau, Excel).
• Excellent communication and cross-functional collaboration skills.

Key Metrics

• Conversion rate (Search → Book)
• Response time distribution
• Mapping accuracy & feed stability
• Supplier error/timeout recovery
• Cancellation & refund turnaround
• VCC & Pay@Property performance