Presales Consultant - Junior

At IFS, as a Junior Presales Consultant, you will collaborate with account teams, prospects and existing customers to qualify and scope requirements, with a view to helping them understand how IFS ERP, EAM and Service Management Solutions will deliver positive outcomes for their organization.

Arabic speakers and Saudi Residents only.

You will need to be comfortable having close dialogue with external stakeholders, including technical management, and architectural teams to position IFS as the partner of choice for the adoption and enablement of IFS solutions in our core industry verticals. Often, you will support the PreSales lead consultant interfacing between our customer and local & offshore delivery teams.

Our customers are typically mid to large enterprises covering six key verticals; Aerospace & Defense, Energy/Utilities & Resources, Manufacturing, Engineering/Construction & Infrastructure, Service and Telecoms. As such this role will require industry knowledge in some of those industries to act as a trusted advisor and key technology ambassador for our customers in positioning our key solutions.

As this is a customer facing role focused on providing complex solutions, you need to be comfortable working in a multi-faceted role that will include requirements gathering, solution configuration, delivering both detailed solution presentations, and demos at trade shows and the like. You will be comfortable talking to subjects such as The Art of The Possible when faced with new customer challenges.

Ideally, you have experience in presales, consulting or solution design with other ERP or Asset Management solutions such as SAP, Oracle, Microsoft, Maximo or Infor etc. Alternatively, experience with aligned solutions in either in one of the six key industries mentioned above will be highly regarded.

Key Responsibilities

• In this role, you will be a strong voice for our customers, bringing technical, industry and business acumen to the forefront to meet our customers' needs.
• Establish a deep understanding of our customers' business and technical needs.
• Develop a solution architecture framework to support solution selling on an enterprise level. Help to provide vision, define system and application architecture, problem anticipation and problem-solving ability across the landscape.
• Support change across large platforms / functional areas using technology solutions.
• Provide software / hardware technical architecture expertise to ensure proper solution design.
• Interface with all Pre-Sales Solutions Architects globally (and build a community) to train, mentor, guide through new solution architecture framework.
• Provide coverage for key customer-facing events.
• Build a link to the provocative selling model to ensure architecture views are properly integrated.

Desired Candidate Profile

Qualifications

• Background in presales consulting, with 1 to 2 years+ of experience with software presales/delivery.
• An understanding of ERP and/or Enterprise Asset Management.
• Interpersonal skills, including creativity and curiosity with ability to effectively communicate and influence solution direction to both technical and non-technical audiences alike across all organizational levels.
• Ability to deliver compelling product demonstrations.
• Bachelor's Degree in business, science, engineering, technology or related discipline or equivalent work experience.
• Demonstrated problem-solving and creative skills, ability to exercise sound judgment and make decisions based on market and customer trends go beyond the status quo.
• Resilient, proactive, and inquisitive by nature.
• Must be willing to travel (approximately 50% or more).
• Fluency in English & Arabic essential.

Company Industry

• IT - Software Services

Department / Functional Area

• Business Development