Plant Admin

PepsiCo; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading food and beverage company in Dammam is seeking a Telephone Exchange Operator to manage incoming and outgoing calls, maintain communication registers, and ensure smooth operations of the Telephone Exchange. The ideal candidate will have a graduate degree, basic office administration knowledge, and 2-4 years of relevant experience. This role is essential for effective communication within the organization.

Qualifications

• Graduate with basic office administration knowledge.
• 2-4 years of experience in a similar role.
• Basic computer skills and ability to operate office equipment.

Responsibilities

• Handle and transfer all incoming and outgoing calls.
• Ensure smooth operation of the Telephone Exchange and Fax.
• Greet visitors and direct inquiries appropriately.
• Maintain registry of important telephone numbers.

Skills

Office administration knowledge

Computer knowledge

Multi-tasking

Flexibility

Education

Graduate degree

Tools

Fax machine

Copiers

Telephones

Job description

Overview

PepsiCo products are enjoyed by consumers more than one billion times a day in over 200 countries and territories. PepsiCo generated more than $79 billion in net revenue in 2021, driven by a complementary beverage and convenient foods portfolio that includes LAY’S®, DORITOS®, CHEETOS®, GATORADE®, PEPSI®, QUAKER® and more. PepsiCo’s product portfolio includes a wide range of enjoyable foods and beverages, including many iconic brands that generate more than $1 billion each in estimated annual retail sales. Guiding PepsiCo is our vision to be the Global Leader in Beverages and Convenient Foods by Winning with PepsiCo Positive (pep+). pep+ is our strategic end‑to‑end transformation that puts sustainability and human capital at the center of how we will create value and growth by operating within planetary boundaries and inspiring positive change for planet and people. Our employees drive our culture. No two days are the same; we are dynamic and full of passionate teams that embrace new ideas through our collaborative spirit. At PepsiCo, we know that our company can only succeed when our associates and the society we serve flourishes. We are committed to fostering a diverse workforce by creating a collaborative, equitable and inclusive space where everyone, regardless of what we look like, where we come from or who we love, has a voice.

Responsibilities

Responsible for handling & transferring all incoming & outgoing calls on the telephone exchange to concerned personal & ensuring smooth & trouble‑free operations of the Telephone Exchange & Fax for proper communication. Attend all incoming & outgoing calls, give information to callers, take messages, or transfer calls to appropriate individuals. Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs. Maintain Telephone Exchange register, Fax register properly indicating official and personal outgoing calls & faxes. Distribute incoming fax messages to the concerned staff members. Check & verify the telephone bills, and prepare deduction report of personal calls. Maintain directory of important telephone numbers properly. Implement, sustain, and participate in the continual improvement of the OH&S Management System (MS) at area of responsibility in accordance to the legislations, PepsiCo GEHSMS and relevant EHS standards, ensuring proper controls for all hazards and risks associated with all activities/areas are in place and OH&S targets are achieved.

Key Performance Indicators

Flexibility and endurance in a challenging environment, smooth operations of telephone exchange / PABX, computer knowledge, multi‑skilling and tasks.

Qualifications

Graduate with basic office administration knowledge, 2‑4 years in similar capacity, basic computer skills, capable to operate office equipment, i.e., Fax, Copiers and phones.