People & Culture Manager - Fairmont The Red Sea

FAIRMONT; Umluj; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel chain in Tabuk Province is seeking a P&C Manager to assist in overseeing the People & Culture function. The ideal candidate will ensure compliance with policies, manage team dynamics, and support recruitment efforts. With a minimum of 5 years in P&C management within a 5-star hotel, you should have excellent communication skills and a proactive approach to colleague relations. Impeccable grooming and a deep understanding of luxury standards are essential for this role.

Qualifications

• Minimum 5 years experience in a P&C Management position ideally within a 5-star hotel.
• Experience in project coordination, scheduling, and document control during pre-Opening stages.
• Understanding of Ultra-Luxury guest expectations and brand alignment.

Responsibilities

• Oversee and support the P&C team and accommodation team on their day-to-day tasks.
• Ensure that all Managers and colleagues follow the correct P&C procedures.
• Conduct exit interviews for colleagues at levels 1 – 7b.
• Assist in all recruitment related activities from interviews to onboarding.
• Be the accessible and approachable first point of contact for any colleague seeking guidance.

Skills

Excellent written and verbal communication skills

Understanding and ability to work in a multicultural environment

Ability to help lead and manage a team

Foster positive working relationships with colleagues at all levels

Confidentiality in all People & Culture matters

Ability to handle multiple projects simultaneously

Computer literate in Microsoft Office applications

Education

Degree in Business Administration majoring in People & Culture

Job description

Job Description

THE POSITION

To assist the Cluster People & Culture Director in the smooth running of the P&C function within the hotel, ensuring best practices are followed at all times. To oversee and support the P&C team and accommodation team on their day-to-day tasks.

Key Roles & Responsibilities

• Ensure that all Managers and colleagues follow the correct P&C procedures, and that proper documentation is received
• Conduct exit interviews for colleagues at levels 1 – 7b
• Assist in dealing with all colleagues related queries at all levels
• Ensure that annual and probation period appraisals are completed on time
• Give advice on all disciplinary and grievance issues
• Handles the monthly P&L for payroll and P&C Expenses, review discrepancies and prepare monthly reports in preparation of the BRM
• Monitor and follow up on vacations days/days off with HODs
• To oversee the operation of both cafeterias within the hotel, with the assistance of the Housing Manager
• Responsible for the performance management of the P&C team
• When needed, assist in all recruitment related activities from interviews to onboarding to managing budgets
• Responsible for sending DOF / ADOF the monthly manning forecast 20th of every month
• Responsible for sending DP&C the monthly visa forecast (3 months ahead) for the P&C expense report latest 18th of every month.
• Ensures all JDs, org chart, forms are up to date
• Ensures all BOH areas are up to date, clean, maintained etc. responsible for heading the weekly walk through with P&C coordinator and Accommodation Supervisor
• Oversee the Heartist Committee meeting (Colleague, Food, Accommodation related) on a monthly basis and all issues relating to it
• Assist in the completion of all monthly reports for the Brand Office
• Analyse and complete P&C monthly reports such as P&C Statistics, Turnover, Exit Interview reports
• Oversee accommodation weekly spot-checks
• Run the Welfare Committee
• Attend departmental communication meetings
• Counsel and advise colleagues
• Be the accessible and approachable “first point of contact” for any colleague seeking guidance, support, or clarification
• Demonstrate strong emotional intelligence and handle sensitive conversations with empathy, discretion, and respect
• Provide guidance to HODs and supervisors on handling colleague relations issues professionally and legally

Qualifications

• Excellent written and verbal communication skills
• Understanding and ability to work in a multicultural environment
• Ability to help lead and manage a team
• Foster positive working relationships with colleagues at all levels
• Must be confidential in all People & Culture matters
• Ability to handle a number of projects at one time
• Must be computer literate in Microsoft Office applications
• Degree in Business Administration majoring in People & Culture
• Minimum 5 years experience in a P&C Management position ideally within a 5-star hotel

Additional Information

• Understanding of Ultra-Luxury guest expectations and brand alignment.
• experience in project coordination, scheduling, and document control during pre-Opening stages.
• Experience in pre-Opening is a must.
• A proactive, anticipatory approach with a strong sense of ownership and accountability.
• Impeccable grooming and personal presentation aligned with Luxury standards.