Online Sales Platform Manager

RAWAJ; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading e-commerce company in Saudi Arabia is seeking an experienced E-commerce Manager. You will be responsible for managing the company’s online sales platform, driving digital revenue, optimizing customer experience, and overseeing daily e-commerce operations. The ideal candidate has over 5 years of experience in e-commerce sales, preferably in beauty or cosmetics. Strong analytical skills and the ability to manage operations and strategies in a fast-paced environment are essential for success.

Qualifications

• 5+ years of experience in e-commerce sales with strong exposure to high-volume platforms in Saudi Arabia.
• Experience in beauty, cosmetics, or fragrances preferred.
• Strong analytical skills and understanding of e-commerce KPIs.

Responsibilities

• Manage end-to-end online store operations and P&L.
• Develop and execute e-commerce sales strategy to increase traffic and conversion.
• Oversee product catalog, pricing, promotions, and online merchandising.
• Work closely with marketing on campaigns and performance ads.
• Monitor KPIs: GMV, ROI, CAC, conversion rate, bounce rate.
• Coordinate with logistics and customer service teams.
• Manage platform integrations and UX improvements.
• Analyze customer insights to enhance user journey.

Skills

E-commerce sales

Analytical skills

Digital marketing

Leadership

Customer experience

Education

Bachelor’s degree in Business, Marketing, E-Commerce, or related field

Tools

Shopify

Magento

Job description

Job Summary

Responsible for managing the company’s online sales platform, driving digital revenue, optimizing customer experience, and overseeing daily e-commerce operations. Must have strong expertise in leading high‑traffic online stores (e.g., Nice One, similar platforms).

Key Responsibilities

• Manage end‑to‑end online store operations and P&L.
• Develop and execute e-commerce sales strategy to increase traffic, conversion, and AOV.
• Oversee product catalog, pricing, promotions, and online merchandising.
• Work closely with marketing on campaigns, performance ads, CRM, and retention strategies.
• Monitor KPIs: GMV, ROI, CAC, conversion rate, bounce rate.
• Coordinate with logistics, warehouse, and customer service teams to ensure seamless delivery.
• Manage platform integrations, UX improvements, and technical enhancements.
• Analyze customer insights to improve user journey and sales performance.

Requirements

• Bachelor’s degree in Business, Marketing, E-Commerce, or related field.
• 5+ years of experience in e-commerce sales with strong exposure to high‑volume platforms in Saudi Arabia.
• Experience in beauty, cosmetics, or fragrances preferred.
• Strong analytical skills and understanding of e-commerce KPIs.
• Experience with Shopify, Magento, or similar platforms is a plus.
• Excellent communication and leadership skills.