Live Operations Manager - Lead Teams, Drive Growth

Mrsool; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading delivery platform in Saudi Arabia is seeking a Manager of Live Operations. In this role, you will oversee daily operations, lead a high-performing team, and implement strategies to enhance service quality. Ideal candidates have a background in operations management, preferably in ride-hailing or logistics, and are adept at problem-solving and communication. This position offers competitive compensation and opportunities for professional growth.

Benefits

Inclusive and diverse environment

Competitive compensation

Personal growth and development

Autonomy and mentorship

5-day workweek with lunch break

Qualifications

• Proven experience in operations management, preferably in ride-hailing or logistics.
• Strong leadership skills with experience managing high-performing teams.
• Ability to thrive in a fast-paced environment while managing multiple priorities.

Responsibilities

• Oversee day-to-day live operations to ensure smooth execution.
• Lead and develop a high-performing operations team.
• Collaborate with cross-functional teams to resolve operational challenges.
• Develop and enforce operational processes and standards.

Skills

Operations management

Leadership

Problem-solving

Data analysis

Communication

Customer focus

Job description

A leading delivery platform in Saudi Arabia is seeking a Manager of Live Operations. In this role, you will oversee daily operations, lead a high-performing team, and implement strategies to enhance service quality. Ideal candidates have a background in operations management, preferably in ride-hailing or logistics, and are adept at problem-solving and communication. This position offers competitive compensation and opportunities for professional growth.