Key Account Manager

Abunayyan Holding; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading company in the region is seeking a Key Account Manager to drive sales growth and manage key client relationships. The successful candidate will have at least 5 years of experience in the Saudi Arabian market, a bachelor's degree in business administration or industrial engineering, and strong negotiating and relationship-building skills. This role requires effective planning and the ability to work in a fast-paced environment.

Qualifications

• Minimum of 5 years’ experience in Saudi Arabia Market.
• Strong understanding of customer needs and competition.
• Ability to work in a fast-paced environment with limited resources.

Responsibilities

• Achieve sales targets by assessing customer needs and suggesting appropriate products.
• Conduct market research to understand competitors and market trends.
• Develop and maintain strong customer relationships.

Skills

Relationship building

Negotiating

Market research

Customer understanding

Planning

Education

Bachelor's degree in business administration or Industrial Engineering

Tools

Microsoft Office

Job description

Role Purpose

The Key Account Manager is responsible for achieving growth opportunities, hitting sales targets, and building and maintaining a solid relationship with the client.

Responsibilities

• Achieve sales targets by assessing customer needs and suggesting appropriate products or solutions, or services to the client.
• Stay up to date with product knowledge, business flow, sales process, and market dynamics.
• Conduct market research to understand competitors and market trends.
• Performs other related duties or assignments as directed
• Creates a detailed account plan for securing a place and revenue extraction from the account
• Ensure timely collections while maintaining receivables in line with the company policy for receivable days.
• Act as the main point of contact between clients and internal teams.
• Coordinate the various experts and internal functions that serve the customer.
• Manage customer relationships, including but not limited, contract renewal negotiating, improving communication, understanding and increasing loyalty to the business, and bringing in new clients
• Develop and maintain the right balance between commercial agendas and other important considerations
• Collect, collate, and analyze client feedback to make informed decisions and develop suitable strategies and focused interventions for improved customer satisfaction and retention.
• Communicate potential problems with customer service, sales, and products support.
• Conduct regular visits to customers to monitor product availability and movement.
• Continually coaches his sales team to bring discipline into the selling process and to ensure that the team always consists of competent, engaged, effective and productive staff

Qualifications

• A minimum of 5 years’ experience in Saudi Arabia Market.
• A bachelor’s degree in business administration, Industrial Engineering or equivalent
• Related Product / Solution knowledge
• Strong understanding of customer needs and competition
• Exceptional influencing and relationship building skills
• Strong negotiating skills
• Ability to work in a fast-paced environment with limited resources
• Effective planning and organizational skills
• Excellent working knowledge of Microsoft Office