IT Support Engineer: Secure Networks & End-User Tech

SupportFinity™; Riyadh; On-site; SAR 50,000 - 70,000; Full time

Job summary

A leading educational technology firm is seeking an IT Support Engineer for the Apple Developer Academy in Riyadh. This role involves providing technical support for network infrastructure, troubleshooting issues, and maintaining hardware and software systems. Ideal candidates will have a Bachelor's degree in Computer Science or a related field, alongside 3+ years in IT support. Strong knowledge of network security and problem-solving skills are essential for ensuring optimal operation. Join the team to contribute to an innovative learning environment.

Qualifications

• 3+ years of experience in IT support or system administration.
• Strong knowledge of hardware and software management.
• Familiarity with network monitoring tools.

Responsibilities

• Provide technical support for network and server infrastructure.
• Install, configure, and maintain hardware, software, and peripherals.
• Troubleshoot and resolve technical issues reported by staff and students.
• Ensure the security and performance of systems.

Skills

Network security

Troubleshooting technical issues

User support

Problem-solving skills

Education

Bachelor's degree in Computer Science, IT, or related field

Job description

A leading educational technology firm is seeking an IT Support Engineer for the Apple Developer Academy in Riyadh. This role involves providing technical support for network infrastructure, troubleshooting issues, and maintaining hardware and software systems. Ideal candidates will have a Bachelor's degree in Computer Science or a related field, alongside 3+ years in IT support. Strong knowledge of network security and problem-solving skills are essential for ensuring optimal operation. Join the team to contribute to an innovative learning environment.