IT Engineer: Network Design, Support & Training

Snoonu; الوصيل; On-site; SAR 80,000 - 100,000; Full time

Job summary

A leading tech company in Saudi Arabia seeks an IT Executive to provide advanced IT support services, ensuring optimal use of hardware and software technologies. The role involves delivering tier 1-2 support, installing systems, and consulting users on their IT needs. Candidates should have at least 3 years of experience in IT service support, strong troubleshooting skills, and excellent communication abilities. This is an exciting opportunity to join a company focused on innovation and technology.

Benefits

Learning budgets

Flexible time off

Collaborative environment

Qualifications

• Minimum of 3 years of experience in IT service support.
• Strong understanding of computer hardware and software systems.
• Excellent communication skills, with the ability to train users.

Responsibilities

• Deliver Tier 1‑2 IT support via phone and remote tools.
• Install and modify computer hardware and software systems.
• Consult with users to determine hardware and software needs.

Skills

IT service support

Troubleshooting

Communication skills

Education

ITIL, Network+, MCSA, CCNA certifications

Tools

Jira Service Desk

Notion

Slack

Miro

Job description

A leading tech company in Saudi Arabia seeks an IT Executive to provide advanced IT support services, ensuring optimal use of hardware and software technologies. The role involves delivering tier 1-2 support, installing systems, and consulting users on their IT needs. Candidates should have at least 3 years of experience in IT service support, strong troubleshooting skills, and excellent communication abilities. This is an exciting opportunity to join a company focused on innovation and technology.