IT Coordinator

Hilton; Jazan Province; On-site; SAR 30,000 - 50,000; Full time

Job summary

A leading global hospitality company is seeking an IT Coordinator to provide day-to-day support for IT systems at DoubleTree by Hilton Jizan. You will handle system issues, recommend improvements, and assist the Business Center Team with Guest IT needs. The ideal candidate will have previous IT experience in the hotel or service sector, along with expertise in Microsoft systems and hotel applications like Fidelio and Micros.

Qualifications

• Previous IT experience, preferably in the hotel, leisure, and/or service sector.
• Experience of all Microsoft systems.
• Experience of hotel applications, such as Fidelio and Micros, preferred.
• Excellent organizational and interpersonal skills.
• Current technical skills and knowledge of technology.

Responsibilities

• Provide day-to-day support for all internal hotel IT systems and users.
• Record issues and advise the IT Manager of those needing attention.
• Recommend system improvements to the IT Manager.
• Communicate with the hotel Business Center Team for Guest-related IT requirements.

Skills

IT experience in hotel or service sector

Microsoft systems expertise

Knowledge of hotel applications like Fidelio and Micros

Excellent organizational skills

Current technical skills and knowledge

Job description

An IT Coordinator will be responsible for the day-to-day support of IT systems for business systems, office systems, computer networks, and telephony systems throughout the hotel.

What will I be doing?

As an IT Coordinator, you will support the IT Department in its efforts to ensure the quality and delivery of IT systems for both the hotel and its Guests. These efforts will be fulfilled timely, within budget, and in accordance with IT operating standards. Specifically, the IT Coordinator will perform the following tasks to the highest standards:

• Provide day-to-day support for all internal hotel IT systems and users, minimizing any system outages
• Record all issues that arise and advise the IT Manager of any issues that need further attention
• Recommend system improvements to the IT Manager
• Communicate with the hotel Business Center Team to respond to any Guest-related IT requirements

What are we looking for?

IT Coordinators serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Previous IT experience, preferably in the hotel, leisure, and/or service sector
• Experience of all Microsoft systems
• Experience of hotel applications, such as Fidelio and Micros, preferred
• Excellent organizational and interpersonal skills
• Current technical skills and knowledge of technology

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Work Locations

DoubleTree by Hilton Jizan

Schedule

Full-time

Brand

Doubletree by Hilton

Job

Technology