IP Operations Manager

DHL Germany; Dammam; On-site; SAR 100,000 - 140,000; Full time

Job summary

A global logistics provider in Dammam, Saudi Arabia is looking for an experienced IP Operations Manager. This role involves managing an operations team, overseeing cargo handling, and ensuring compliance with customs processes. The ideal candidate will have over six years of experience in logistics and operations management, along with strong leadership and analytical skills. The company offers a competitive salary and opportunities for career development.

Benefits

Career development opportunities

Competitive salary

Qualifications

• More than 6 years of experience in logistics and operations management.
• Proven experience in international freight forwarding.
• Strong knowledge of customs processes.

Responsibilities

• Manage and support the operations team.
• Supervise cargo handling to ensure safety standards.
• Facilitate customs clearance processes.
• Monitor billing files for accuracy.
• Prepare performance reports.

Skills

Leadership

Communication

Analytical Skills

Customs Knowledge

Cargo Operations

Education

Bachelor’s Degree

Job description

IP Operations Manager

Would you like to be part of the most international company in the world? A company operating in more than 220 countries worldwide and has been pioneering cross-border express shipping since 1969. Would you like to be part of a business that connects people across the globe and want to make a difference? Then waste no time and join our amazing team at DHL Group. DHL Global Forwarding, Freight (DGFF) is the Group's air, ocean, and road freight specialist. We offer standardized transport as well as highly specialized end-to-end solutions to customers in a wide range of industries globally.

Who finds the right solutions at the right time? You do! Then we need to hear from you. Grab this unique opportunity to join the best Freight forward company - DHL Global Forwarding has an opening for a IP Operations Manager role in Dammam, Saudi Arabia.

Join us in connecting people and improving lives!

In this IP Operations Manager position

• Team Leadership: Manage and support the operations team, promoting a high-performance culture.
• Cargo Management: Supervise handling of cargo, ensuring compliance with safety standards.
• Customs Clearance: Facilitate customs processes and liaise with authorities.
• Billing : Monitor unbilled and billing files for accuracy and timeliness.
• Process Improvement: Identify and implement operational enhancements and maintain SOPs.
• Reporting: Prepare performance reports and analyze operational data.

Stakeholders

• Influence others outside of own job area regarding policies, practices and procedures
• Develop strong, trusting relationships with business leaders across DHL
• Cooperate with and coordinate 3rd parties e.g. external service providers
• Advise customers and key stakeholders on processes, systems and tools

Management Responsibility

• Manage experienced professionals who exercise latitude and independence in assignments

Now, here is what we need from you!

• Bachelor’s Degree
• Experience - more than 6 years
• International freight forwarding experience managing projects in Saudi Arabia.
• Proven experience in operations management within logistics.
• Strong knowledge of customs processes and cargo operations.
• Excellent leadership, communication, and analytical skills.

We offer:

• Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
• Possible further career development
• Competitive salary

Why join DHL Global Forwarding?

We are part of DHL Group, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization is an ongoing key focus area.

We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:

• The largest global networkwith more than 30,000 passionate employees
• The most efficient processesandfastest response times
• The best solutionsandbest customer service

Our Vision: The Logistics Company for the World.

Our Mission: Excellence. Simply Delivered.

Our Purpose: Connecting People, improving lives.

Our Values: Respect & Results

Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility

DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.