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A leading restaurant management ecosystem provider is seeking a technician to provide world-class support to clients in Saudi Arabia. The ideal candidate will have a diploma in Computer Science and strong problem-solving skills, comfortable handling requests on-site. The role also offers competitive compensation and the opportunity to work within a multicultural team across multiple countries.
Who Are We
We are Foodics, a leading restaurant management ecosystem and payment tech provider. Founded in 2014 with headquarters in Riyadh and offices across five countries including UAE, Egypt, Jordan, and Kuwait, we serve customers and partners in over 35 countries worldwide. Our innovative products have processed over 6 billion orders, making Foodics one of the fastest-growing SaaS companies from the MENA region. We have achieved three funding rounds, with the latest raising $170 million in the largest SaaS funding round in MENA, enhancing our capabilities to better serve business owners.
The Job in a Nutshell
Are you passionate about hands-on problem solving? Do you enjoy sharing your knowledge and helping others? Would you like to maintain Foodics customers’ trust as a skilled technician, problem solver, and product expert? If so, this opportunity is for you!
We seek individuals who are both tech-savvy and people-oriented, capable of working at customer locations to install and set up Foodics software and hardware, train customers on our products, and resolve on-demand issues. If you believe you have this "superpower" and want to join the next unicorn, apply now!
What Will You Do
What Are We Looking For
High Volume of Calls, Use of Computer, Long Screen Time, Use of Headset, May Require Mobility, Field Work
What We Offer You