Information Technology Specialist

Andalus Gate Holding; Dammam; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading company in the catering industry located in Dammam is seeking an IT Specialist. This role is pivotal in managing the IT infrastructure, providing essential technical support, and driving operational efficiency through innovative solutions. The ideal candidate will have a strong blend of technical expertise and problem-solving skills, capable of navigating various IT challenges. Responsibilities include maintaining IT systems, implementing security protocols, and training staff on new technologies. Interested candidates can apply via [e-mail].

Qualifications

• Proven experience in IT support and infrastructure management.
• Detail-oriented with a focus on quality and efficiency.
• Proficient in various operating systems and software applications.

Responsibilities

• Manage and maintain the IT infrastructure, including servers, networks, and hardware.
• Provide technical support to staff and troubleshoot IT-related issues.
• Implement and monitor security protocols to protect sensitive data.

Skills

Analytical skills

Problem-solving

Communication

Interpersonal abilities

IT support experience

Infrastructure management

Adaptability

Project management

Customer service

Job description

Job description

The IT Specialist plays a crucial role in ensuring the smooth operation of technology systems within the catering and food service industry. This position involves managing IT infrastructure, providing technical support, and implementing innovative solutions to enhance operational efficiency. The ideal candidate will possess a blend of technical expertise and strong problem‑solving skills, enabling them to address various IT challenges effectively. As the IT Specialist, you will work closely with different departments to ensure that all technology‑related needs are met, contributing to the overall success of the organization.

Responsibilities

1. Manage and maintain the organization's IT infrastructure, including servers, networks, and hardware.
2. Provide technical support to staff and troubleshoot any IT‑related issues.
3. Implement and monitor security protocols to protect sensitive data.
4. Assist in the development and deployment of software applications tailored to the catering industry.
5. Conduct regular system audits to ensure optimal performance and compliance.
6. Train employees on new technologies and software applications.
7. Collaborate with vendors to procure necessary IT equipment and services.
8. Stay updated on industry trends and emerging technologies to recommend improvements.
9. Document IT processes and procedures for future reference.
10. Develop disaster recovery plans to ensure business continuity.

Preferred Candidate

• Strong analytical and problem‑solving skills.
• Excellent communication and interpersonal abilities.
• Proven experience in IT support and infrastructure management.
• Ability to work independently and as part of a team.
• Detail‑oriented with a focus on quality and efficiency.
• Adaptable to changing technologies and environments.
• Proficient in various operating systems and software applications.
• Strong project management skills.
• Customer‑service oriented.

How to Apply

Please send your CV and cover letter to [e-mail] with the subject line: “IT – F&B.”