HR Generalist - Managed Services

PwC; Al Khobar; On-site; SAR 150,000 - 200,000; Full time

Job summary

A global professional services firm in Saudi Arabia is looking for an HR Generalist Manager to handle recruitment, onboarding, and HR operations. In this role, you will manage comprehensive HR strategies for multiple clients, particularly in government sectors. Ideal candidates should have strong experience in Saudi labor law, excellent interpersonal skills, and proficiency in HR systems. This position requires flexibility to travel extensively within KSA and the ability to work collaboratively with diverse stakeholders.

Benefits

Competitive pay

Comprehensive benefits

Programs promoting well-being

Continuous learning opportunities

Qualifications

• 5-10 years of experience in HR generalist or talent acquisition roles, preferably in Saudi Arabia.
• Proven experience in managing performance management and talent development processes.
• Proficiency in written and spoken English; Arabic is a plus.

Responsibilities

• Manage the end-to-end recruitment cycle: job postings, sourcing, interviewing, selection, offers, and hiring.
• Maintain employee records in compliance with company policy and Saudi labor regulations.
• Act as the first point of contact for employee HR inquiries.
• Support performance review processes and employee engagement activities.

Skills

Knowledge of Saudi labor law

Recruitment

Onboarding

HR operations

Communication skills

Interpersonal skills

Organizational skills

Proficiency in MS Office

Education

Bachelor's degree in Human Resources

Tools

HRIS

Job description

With offices in 152 countries and nearly 328,000 professionals, we are one of the world’s leading professional services networks, helping organisations and individuals create lasting value through Assurance, Tax and Advisory services. For over 40 years, we have contributed to the Middle East’s transformation journey, partnering with governments and businesses to deliver sustainable solutions. Today, more than 12,000 of us across Bahrain, Egypt, Iraq, Jordan, Kuwait, Lebanon, Libya, Oman, Palestine, Qatar, Saudi Arabia and the UAE are shaping the region’s future.

Job description

Line of Service Overview

Internal Firm Services (IFS) is the trusted foundation of PwC, delivering innovative managed services and operational capabilities that enable our clients’ evolving needs. A career in IFS offers diverse opportunities across Human Capital, Finance, Technology, Clients & Markets, Marketing & Communications, Risk & Quality, Partner Development, Office Management, and Managed Services. We don’t just support the business—we shape it, driving strategies and initiatives that power growth and transformation across PwC Middle East.

Business Unit Overview

Managed Services is the delivery and execution business within PwC, providing operational solutions for clients. It brings the best of PwC’s advisory capabilities, our technology expertise and our operational delivery to help clients solve complex problems.

How You’ll Contribute

As an HR Generalist Manager, you’ll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. The HR Delivery Manager is a client-facing leadership role within PwC Managed Services, responsible for designing, delivering and continuously improving the Managed Services HR Strategy & managing all HR activities for multiple clients, including government entities in KSA. The role requires frequent travel to Riyadh and close collaboration with client stakeholders to ensure high-impact, tailored HR solutions.

Responsibilities

• Talent Acquisition & Onboarding:
• Manage the end-to-end recruitment cycle: job postings, sourcing, interviewing, selection, offers, and hiring.
• Partner with hiring managers to understand workforce needs and deliver timely staffing solutions.
• Conduct onboarding and orientation programs ensuring smooth integration of new hires.
• Build a pipeline of qualified candidates through proactive sourcing and networking.
• HR Operations:
• Maintain employee records in compliance with company policy and Saudi labor regulations.
• Administer leave management, benefits, and HRIS updates.
• Ensure compliance with government platforms (GOSI, Qiwa, Mudad, Nitaqat) and support Saudization initiatives.
• Assist in drafting, reviewing, and updating HR policies and procedures.
• Employee Relations & Support:
• Act as the first point of contact for employee HR inquiries.
• Support performance review processes and employee engagement activities.
• Assist with resolving day-to-day HR issues in a professional and confidential manner.
• Support HR projects and initiatives as required by management.

What You’ll Bring

• Strong knowledge of Saudi labor law and HR compliance requirements.
• Proven experience in recruitment, onboarding, and HR operations.
• Excellent communication and interpersonal skills.
• Strong organizational skills with the ability to manage multiple priorities.
• Proficiency in MS Office and familiarity with HR systems/HRIS.
• Involvement in managing performance management and talent development processes.

Years of Experience

• 5-10 years of experience in HR generalist or talent acquisition roles, preferably in Saudi Arabia.
• Bachelor's degree in Human Resources, Business Administration, or related field.

Soft Skills

• Communicate with impact.
• Project management.
• Results driven.
• Agility to adapt to changing requirements.
• Language Skills: Proficient in written and spoken English; Arabic is a plus.
• Travel Requirements: Your flexibility to travel 100% of the time within KSA. You may be required to work away from your base office location on a regular basis and frequent overnight stays may be required.

How You’ll Make a Difference

At PwC Middle East, we expect all our people to embody the skills and behaviours of The PwC Professional framework, helping us deliver on our strategy while growing and developing as leaders at every level.

Why You’ll Love Working at PwC

At PwC Middle East, you’ll find more than just a job—you’ll build a meaningful career, supported by rewards and benefits that help you thrive. We offer competitive pay, comprehensive benefits, and programs that promote well-being, balance, and personal growth. You’ll have access to continuous learning, digital upskilling, and a collaborative environment that values innovation, mentorship, and diversity.

Profile description

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