Housing Supervisor

Marriott Hotels Resorts; Saudi Arabia; On-site; SAR 168,000 - 207,000; Full time

Job summary

A leading global hospitality company in Saudi Arabia is seeking a Housing Supervisor responsible for managing staff accommodations. You'll oversee daily operations, coordinate room allocations, and ensure a safe and clean living environment. Candidates should possess 2–3 years in facility management or hospitality, complemented by strong communication skills and attention to detail. Join us to foster a supportive environment and ensure compliance with company standards and policies.

Benefits

Employee discounts

Comprehensive health benefits

Training and development programs

Qualifications

• Minimum 2–3 years of experience in staff housing or facility management.
• Experience in hospitality is an advantage.
• Good computer skills and knowledge of safety standards.

Responsibilities

• Supervise daily operations of staff housing and ensure compliance.
• Coordinate room assignments and oversee move-in/move-out processes.
• Manage housekeeping schedules and maintain safety standards.

Skills

Strong communication skills

Organizational skills

Attention to detail

Problem-solving abilities

Customer-service mindset

Tools

Excel

Outlook

Job description

Overview

The Housing Supervisor is responsible for overseeing day-to-day operations of staff accommodations, ensuring a safe, clean, well-maintained, and welcoming living environment for all associates. This role manages room allocations, inspections, maintenance coordination, housekeeping schedules, and housing-related records while upholding brand standards and supporting associate wellbeing.

Key Responsibilities

Housing Operations

• Supervise daily operations of staff housing buildings, ensuring cleanliness, safety, and compliance with company policies.
• Monitor room occupancy levels and update room allocation sheets regularly.
• Ensure all rooms are prepared prior to new joiners’ arrival (cleaning, linen, keys, amenities).
• Conduct daily rounds of all buildings and report any irregularities.

Room Allocation & Move-In / Move-Out

• Coordinate room assignments based on gender, grade, availability, and company guidelines.
• Oversee the move-in and move-out process, ensuring inventory checklists are completed and signed.
• Maintain accurate digital and physical records of room allocations.

Maintenance & Safety

• Submit and track maintenance requests; follow up with Engineering to ensure timely completion.
• Conduct weekly inspections of all rooms, corridors, common areas, and report findings.
• Ensure all housing facilities follow safety standards (fire extinguishers, alarms, emergency exits).
• Coordinate pest control schedules and monitor implementation.

Housekeeping & Cleanliness

• Manage housekeeping schedules for common areas and rooms.
• Ensure deep cleaning is performed monthly or as needed.
• Monitor cleaning quality and provide corrective guidance.

Resident Relations & Wellbeing

• Act as the main contact for employees living in staff accommodation.
• Handle concerns and issues professionally and elevate when needed.
• Support Associate Engagement initiatives such as events, wellbeing activities, and community programs.
• Promote a culture of respect, privacy, and positive behavior among residents.

Administration & Reporting

• Maintain accurate records for housing occupancy, new joiners, departures, maintenance logs, and inspection reports.
• Prepare weekly and monthly housing reports for HR Leadership.
• Ensure compliance with HR policies and housing standards.

Policy Enforcement

• Ensure residents follow housing rules and code of conduct.
• Issue warnings for violations when necessary, in coordination with HR.
• Maintain discipline and consistency in the housing environment.

Qualifications & Experience

• Minimum 2–3 years experience in staff housing, facility management, HR operations, or hospitality.
• Experience working in remote or resort environments is an advantage.
• Strong communication and interpersonal skills.
• Good computer skills (Excel, Outlook, room allocation trackers).
• Knowledge of safety and hygiene standards.

Competencies

• Strong organizational skills
• Attention to detail
• Problem‑solving abilities
• Teamwork and collaboration
• Customer‑service mindset
• Ability to work under pressure
• Leadership and accountability

Physical Requirements

• Ability to walk between buildings daily.
• Ability to inspect rooms and common areas regularly.

About the Team

At more than 100 award‑winning properties worldwide, The Ritz‑Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world’s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the “Gold Standards” of The Ritz‑Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz‑Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz‑Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.