Housekeeping Supervisor - Saudi Talent

Almajdouie; Saudi Arabia; On-site; SAR 48,000 - 120,000; Full time

Job summary

A hotel in Saudi Arabia is seeking passionate Housekeeping professionals to deliver exceptional customer service. The ideal candidate will have supervisory experience and a background in hospitality, equipped with strong communication and problem-solving skills. Responsibilities include training staff, supervising cleaning, and ensuring quality in service delivery. If you thrive in a multicultural environment and possess attention to detail, this role will be a great fit for you.

Qualifications

• Previous supervisory experience in Housekeeping Department of a hotel.
• Good command of written and spoken English.
• Strong interpersonal and problem-solving skills.

Responsibilities

• Prepare job assignments for Housekeeping Attendants.
• Supervise cleaning of guest rooms and common areas.
• Train and assist Housekeeping Attendants.
• Inspect areas cleaned and ensure quality standards.

Skills

Customer Focus

Effective Communication

Teamwork

Adaptability

Planning for Business

Supervising People

Understanding Hotel Operations

Education

Diploma or vocational training in hospitality

Tools

Opera

Job description

We are currently seeking for passionate and dynamic guest focused Housekeeping professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

Responsibilities

• Prepare Housekeeping Attendants job assignments
• Issue keys and supplies to Housekeeping Attendants
• Take note of VIPs, Do Not Disturb, Sleep Out, Double-Lock Rooms and take appropriate action
• Attend daily meetings and receive special instructions
• Receive check-outs before reporting them as vacant
• Receive special requests from guests and carry them out
• Inspect areas cleaned using checklist to see that cleaning is adequate, supplies in room are as per standard and immediate repairs are reported
• Fill out report and hand over found articles to the lost and found department
• Supervise cleaning of guest rooms, corridors and stairwells
• Train and assist Housekeeping Attendants and advise Superior about performance
• Assist with inventory and ensure that all housekeeping machines and equipment are properly handled and maintained

Skills

Education, Qualifications & Experiences

You should ideally have a diploma or vocational training hospitality with previous minor supervisory experiences within the Housekeeping Department of a hotel. Good command of written and spoken English communication skills, along with strong interpersonal and problem solving abilities are essentials. Computer literacy and previous experiences with Opera are an advantage.

Knowledge & Competencies

The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies:

• Understanding Hotel Operations
• Effective Communication
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising Operations
• Teamwork
• Adaptability
• Customer Focus
• Drive for Results