Guest Service Officer - Saudi National Only

Hyatt Corporation; Jeddah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading hospitality company in Jeddah is seeking a Guest Service Officer responsible for providing exceptional service to guests and ensuring smooth reception operations. Ideal candidates should have a relevant degree in Hospitality or Tourism management and at least 2 years of work experience in hotel operations. Strong customer service, communication, and interpersonal skills are essential. This position offers an opportunity to contribute to memorable guest experiences in a dynamic environment.

Qualifications

• Minimum 2 years work experience in hotel operations.
• Good customer service, communications, and interpersonal skills are a must.

Responsibilities

• Provide excellent and consistent service to customers.
• Contribute to the smooth and efficient running of Reception within the Rooms Division.
• Welcome all guests, ensuring they have an exceptional staying experience.

Skills

Customer service

Communications skills

Interpersonal skills

Education

Relevant degree or diploma in Hospitality or Tourism management

Job description

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Service Officer is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division

Responsible to welcome all guests, ensuring they have an exceptional staying experience.

Ideally you have a relevant degree or diploma in Hospitality or Tourism management.

Minimum 2 years work experience in hotel operations.

Good customer service, communications and interpersonal skills are a must.