Guest Experience Supervisor — Luxury Hospitality

W Hotels; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A luxury hotel chain located in the Riyadh Region is seeking candidates for roles involving guest check-in processes, account management, and employee supervision. Applicants should have a high school diploma and a minimum of one year of relevant work experience. This role emphasizes guest satisfaction, employee training, and adherence to quality standards, echoing the hotel’s core values of curiosity and innovation.

Qualifications

• High school diploma or G.E.D. equivalent is required.
• At least 1 year of related work experience is needed.
• Supervisory experience of at least 1 year is required.

Responsibilities

• Process all guest check-ins and verify guest identity.
• Set up accurate accounts for each guest according to their requirements.
• Assist management in training and evaluating employees.

Job description

A luxury hotel chain located in the Riyadh Region is seeking candidates for roles involving guest check-in processes, account management, and employee supervision. Applicants should have a high school diploma and a minimum of one year of relevant work experience. This role emphasizes guest satisfaction, employee training, and adherence to quality standards, echoing the hotel’s core values of curiosity and innovation.