Guest Experience Concierge: Personal Host

Rotana Hotels; Makkah Region; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading hotel chain in Saudi Arabia is seeking a passionate Concierge to deliver exceptional customer service. The ideal candidate will have a degree in hospitality and experience in a hotel's Front Office Department, ensuring that guests enjoy a seamless and enriching stay. You will manage the Concierge Team and maintain effective communication across departments. Strong English skills and problem-solving abilities are essential.

Qualifications

• Previous experience in the Front Office Department within a hotel.
• Excellent written and spoken English communication skills.
• Knowledge in an additional language is a plus.

Responsibilities

• Receive guests in a professional and friendly manner.
• Maintain effective communication with all related departments.
• Supervise the activities of the Concierge Team.

Skills

Customer Focus

Problem Solving

Adaptability

Teamwork

Education

Degree in Hospitality

Tools

Opera

Job description

A leading hotel chain in Saudi Arabia is seeking a passionate Concierge to deliver exceptional customer service. The ideal candidate will have a degree in hospitality and experience in a hotel's Front Office Department, ensuring that guests enjoy a seamless and enriching stay. You will manage the Concierge Team and maintain effective communication across departments. Strong English skills and problem-solving abilities are essential.