Front Office Duty Manager (Luxury Hotel)

AccorHotel; Al Khobar; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading hospitality group in Al Khobar is seeking a skilled Front Office Supervisor to enhance guest satisfaction and build loyalty. The ideal candidate should possess strong communication skills, experience in supervisory roles, and be able to stand for long periods. Familiarity with Opera is mandatory. Join a dynamic team at a luxurious 5-star hotel that values exceptional service and guest experiences.

Qualifications

• Pleasant personality with a good appearance.
• Very good command of both written and spoken English.
• Another language is an asset.
• Strong leadership skills are required.
• 2 years experience in a front office supervisory role.
• Ability to stand for 8 hours daily.
• Must be able to work on a shift basis.

Responsibilities

• Meet guests daily to enhance satisfaction.
• Handle guest comments and complaints effectively.
• Develop close relationships with guests to encourage loyalty.
• Ensure guests receive a warm and friendly welcome.
• Organize host-ables for optimum effectiveness.
• Know the behavior patterns of regular guests.

Skills

Pleasant personality

Service and guest oriented

Very good English communication

Leadership skills

Tools

Opera

Job description

A leading hospitality group in Al Khobar is seeking a skilled Front Office Supervisor to enhance guest satisfaction and build loyalty. The ideal candidate should possess strong communication skills, experience in supervisory roles, and be able to stand for long periods. Familiarity with Opera is mandatory. Join a dynamic team at a luxurious 5-star hotel that values exceptional service and guest experiences.