Front Desk Guest Experience Agent

Hilton Worldwide, Inc.; Riyadh Region; On-site; SAR 74,000 - 113,000; Full time

Job summary

A leading global hospitality company is seeking a Guest Service Agent in Riyadh to provide exceptional reception services for guests. The role involves ensuring a smooth check-in/out process, addressing guest queries efficiently, and maintaining high customer service standards. Ideal candidates should possess a customer service background, strong communication skills, and a commitment to hospitality. This full-time position offers the opportunity to be part of a dynamic team in a renowned hotel environment.

Qualifications

• Previous experience in a customer-focused industry.
• Commitment to delivering high-level customer service.
• Ability to work as part of a team.

Responsibilities

• Provide exceptional reception services for guests.
• Ensure an efficient check-in/out experience.
• Assist with training and development efforts for team members.

Skills

Customer service skills

Positive attitude

Communication skills

Attention to detail

Multi-tasking

Job description

A leading global hospitality company is seeking a Guest Service Agent in Riyadh to provide exceptional reception services for guests. The role involves ensuring a smooth check-in/out process, addressing guest queries efficiently, and maintaining high customer service standards. Ideal candidates should possess a customer service background, strong communication skills, and a commitment to hospitality. This full-time position offers the opportunity to be part of a dynamic team in a renowned hotel environment.