The FM Services Lead is a critical position within the Facilities & Property Management sector, particularly for those with airport experience. This role involves overseeing the comprehensive management of facilities services at an airport, ensuring that operations run smoothly and efficiently. The FM Services Lead will be responsible for coordinating various services, including maintenance, security, and customer service, while adhering to strict safety and regulatory standards. The ideal candidate will have a robust background in facilities management, particularly in an airport environment, and will demonstrate exceptional leadership and organizational skills. This position is essential for enhancing operational performance and ensuring a high level of service delivery to all airport stakeholders.
Responsibilities:
- Lead and manage the facilities management team specifically for airport operations.
- Develop and implement tailored facilities management strategies that meet airport-specific requirements.
- Monitor and report on key performance indicators (KPIs) relevant to airport facilities management.
- Ensure compliance with aviation safety regulations and environmental standards.
- Manage relationships with airport vendors and oversee contracts for outsourced services.
- Conduct regular audits and inspections to maintain safety and service standards in airport facilities.
- Develop and manage budgets specific to airport facilities operations.
- Implement training programs focused on airport-specific facilities management practices.
- Collaborate with airport authorities and other departments to ensure seamless service integration.
- Identify opportunities for innovation and efficiency improvements in airport service delivery.
Preferred Candidate:
- Proven experience in facilities management within an airport environment.
- Strong leadership and team management skills tailored to high-pressure settings.
- Excellent communication and interpersonal abilities, especially in a multicultural environment.
- Analytical mindset with strong problem-solving capabilities specific to airport operations.
- Ability to work under pressure and meet tight deadlines in a dynamic environment.
- Strong organizational and project management skills relevant to airport facilities.
- Proficiency in facilities management software and tools used in airport operations.
- Knowledge of aviation industry best practices and regulatory requirements.
- Commitment to continuous professional development in facilities management.
- Flexibility to adapt to the evolving needs of airport operations.
Skills
- In-depth understanding of airport facilities management principles.
- Proficient in budget management and financial analysis specific to airport operations.
- Excellent negotiation and vendor management skills in the aviation sector.
- Knowledge of aviation safety regulations and compliance requirements.
- Ability to lead and motivate a diverse team in a fast-paced environment.
- Strong communication and presentation skills for stakeholder engagement.
- Proficient in using facilities management software relevant to airports.
- Project management skills with a focus on efficiency in airport operations.