Field Trainer

KONE; Jeddah; On-site; SAR 60,000 - 80,000; Full time

Job summary

A leading global company in elevator solutions is seeking a Field Trainer in Jeddah, Saudi Arabia. This role involves planning and conducting training for field operatives, ensuring they are equipped with the skills needed for KONE methodologies. The ideal candidate will have a degree in Mechanical or Electrical Engineering and 3-5 years of relevant experience. Excellent communication in English and Arabic, along with a strong competency in MS Office, is essential. Be part of a collaborative work culture that values employee engagement and promotes sustainability.

Qualifications

• 3 - 5 years of experience in Installation or Field support in the elevator & escalator industry.
• Strong user of MS Office software.
• Excellent verbal and written skills in both English and Arabic.

Responsibilities

• Conduct training sessions for field operatives both on-site and in the Training Center.
• Participate in training planning and record keeping on konelearning.com.
• Localize global training content to meet local needs.
• Ensure all changes are communicated effectively to field operatives.

Skills

Excellent communication skills

Presentation skills

Analytical skills

Self-starter

Goal-oriented

Organized

MS Office proficiency

Verbal and written English skills

Verbal and written Arabic skills

Education

Bachelor or Diploma in Mechanical or Electrical Engineering

Job description

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing.

It's time to make a move. Join our flow.

We are looking for a Field Trainer to be responsible for planning and delivering both new and ongoing training on KONE methodologies to field operatives.

This role also involves proactively preparing operatives for upcoming product and service changes that affect methods and tools.

The Field Trainer works closely with business and function stakeholders, supervisors, and troubleshooters to identify the competence development needs of the workforce. Based on these insights, they design, adapt, and localize technical training programs for various target groups and he plays a key role in enabling field operatives to meet KONE's safety and quality standards, exceed customer expectations, and achieve productivity targets.

What will you do?

Training delivery

• Train proactively and coach field operatives in the Training Center and/or on site
• Conduct trainings to develop the competences of non-technical people who need to understand technical topics in their work
• Seek and experiment new learning methods in the trainings

Training planning and recording

• Participate in the training planning and training catalogue creation
• Have own trainings created and all training records (participants, results, materials) updated in konelearning.com

Localization of technical documents and training materials

• Localize global instructions and training content to match the local needs (incl. translation, proof‑reading)
• Maintain and proof‑read the translation of Containment and Retrofit letters and product related documentation (AM, AS, ASG)

Communication

• Ensure changes to codes, methods, products and training materials are communicated to the Field operatives and part-time Field Trainers.
• Take part in field reference groups to gather and share information

Safety and assessment

• Be a role model for safety
• Participate in the incident or severe near miss investigations together with the Safety Manager
• Is capable to observe risky methods in use and able to act accordingly to remove the risk
• Observe and evaluate safety and method passport assessments

Are you the one?

• Bachelor or Diploma degree in Mechanical or Electrical Engineering.
• 3 - 5 years experience in Installation, Field support in elevator & escalator industry.
• Excellent communication, presentation, and analytical skills.
• Highly motivated, goal-oriented, diligent, organized self-starter with an orientation
• Strong user of MS Office.
• Excellent verbal and written English and Arabic language skills.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co‑workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on www.kone.com/careers