Enterprise Strategy Consultant - Data Management - ISO 20000 & 27001 - Riyadh

Alnafitha IT; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading IT service firm in Saudi Arabia is seeking an experienced Enterprise Strategy Consultant to guide clients in planning and implementing management frameworks. The ideal candidate will have over 5 years of consulting experience, preferably with certifications like ITIL or COBIT. Responsibilities include conducting gap analyses, improving operational processes, and developing proposals. The role is vital for enhancing organizational performance and ensuring client satisfaction.

Qualifications

• 5+ years of experience in management frameworks and consulting.
• Professional certifications in management frameworks (e.g., ITIL, COBIT, TOGAF) preferred.
• 3+ years of technical experience in IT domains (Infrastructure, Application, Security).

Responsibilities

• Guide clients in planning, design, and implementation of frameworks.
• Analyze and recommend enhancements for operational efficiency.
• Conduct gap analysis and maturity assessments for client needs.

Skills

Analytical skills

Process design

Knowledge of management frameworks

Consulting experience

Education

Bachelor's degree in a relevant field

Tools

Real-time analytics tools

Job description

Alnafitha IT is a leading independent provider of IT services and solutions in Saudi Arabia, founded in 1993.

As a fully Saudi-owned company, we have established ourselves from a startup business to a market leader, offering a comprehensive range of IT solutions tailored to meet the unique requirements of our clients.

Our expertise spans across various domains, including Microsoft, AWS, ManageEngine, and Zoho Solutions, ensuring that we deliver strategic IT solutions that drive digital transformation and operational excellence to our clients.

With over 30 years of experience, Alnafitha IT has successfully completed more than 4,000 projects, serving over 3,000 satisfied customers, and collaborating with 65+ partners.

Our commitment to excellence is evident in our customer-centric approach, which emphasizes engagement, collaboration, and a relentless pursuit of quality in every interaction.

Our vision is to be the Kingdom\'s most customer-centric provider for digital transformation and consultation, fostering innovation and excellence in all our solutions. We are dedicated to optimizing operational efficiency and ensuring effective resource utilization to enhance customer satisfaction and profitability.

At Alnafitha IT, we believe in empowering our employees and nurturing their growth, which is essential for driving leadership in technology and customer satisfaction. As we continue to expand our presence in the IT landscape, we remain committed to delivering cutting-edge solutions that not only meet but exceed our clients\' expectations.

Job Summary/Objective

The Enterprise Strategy Consultant is responsible for guiding clients in the planning, design, and implementation of industry best practices and frameworks to meet their evolving needs. This role requires a deep understanding of various management frameworks, strong analytical skills, and the ability to provide tailored solutions that enhance organizational performance.

Key Responsibilities

• Process Planning and Implementation
  • Perform planning, design, and implementation of processes, procedures, policies, and controls through conducting meetings with clients to gather the requirements, benchmark against best practices and develop documentation to align with best practices and client requirements with the industry standards and improve the overall operational efficiency.
  • Analyze and recommend enhancements based on industry standards and practices across various domains by conducting research, review existing practices, and engage with industry experts to gather insights to drive continuous improvement and ensure the organization remains competitive and compliant.
  • Identify any challenges the business might face and propose strategic solutions through SWOT analysis and stakeholders’ meetings to understand the challenges and the objectives provided to support the organization\'s progress towards achieving goals.
• System Improvement and Measurement
  • Improve existing management practices and identify key operational metrics for process improvements through regular review for the current practices, gathering data and collaborate with teams to define the relevant metrics to enable data driven decision making.
  • Assist in preparing presentations, proposals and conduct policy analysis to define requirements, communicate findings and provide recommendations clearly to stakeholders to facilitating informed decision-making.
• Gap Analysis and Maturity Assessments
  • Conduct gap analysis and maturity assessments to identify current and future states, client needs, best practices, and competitive insights.
  • Use software or real-time analytics tools to identify how well a business is adopting its new strategies and provide this feedback to senior leaders or stakeholders by implementing analytics tools to track the performance metrics and gather real-time data.
• Facilitation and Documentation
  • Facilitate and document workshops focused on process and procedure design through workshops to capture feedback and decisions to ensure that processes are aligned with client needs and organizational goals through collective input.
  • Deliver training and awareness sessions on relevant frameworks and management practices to enhance understanding and adoption of best practices within the organization.
• Proposal Development
  • Develop RFPs (Request for proposal) and technical proposals in coordination with the unit head to secure new projects and opportunities by presenting it clearly and competitively.
  • Contribute to the design and development of internal tools, standards, templates, and procedures to support project deliverables and ensure consistency and quality across initiatives.

Qualifications

• Education: Bachelor’s degree in a relevant field.
• Certifications: Professional certifications in management frameworks (e.g., ITIL, COBIT, TOGAF) are preferred.
• Experience: Extensive knowledge and work experience (5+ years) in management frameworks and consulting; participation in relevant projects as a leader or key consultant.
• 3+ years of technical experience in one or more IT domains (Infrastructure, Application, Security, etc.).
• Strong understanding of process design, development, and implementation methodologies and tools.
• Strong analytical skills to review and understand complex information, including inter-relations, dependencies, and workflows.