Engineering and Maintenance Manager

The Ritz-Carlton; Tabuk Province; Hybrid; SAR 187,000 - 263,000; Full time

Job summary

A luxury hotel chain in Tabuk Province seeks an experienced maintenance manager. This role involves overseeing all maintenance operations, managing budgets, ensuring safety and regulatory compliance, and leading a team to deliver exceptional guest satisfaction. The ideal candidate will have extensive knowledge in engineering, strong leadership skills, and a dedication to maintaining high property standards. This position offers an exciting opportunity to contribute to a premier hospitality environment.

Qualifications

• 4 years experience in engineering and maintenance or a related area.
• Technical training in HVAC-R/electrical/plumbing is required.
• Strong leadership abilities to foster team and guest satisfaction.

Responsibilities

• Manage maintenance operations for building, grounds, and safety standards.
• Oversee the budget and environmental conservation efforts.
• Lead emergency response and ensure regulatory compliance.

Skills

Engineering and maintenance experience

Technical training in HVAC-R/electrical/plumbing

Leadership and customer service

Education

High school diploma or GED

2-year degree in Building and Construction or related major

Job description

JOB SUMMARY

Manages all maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.

CANDIDATE PROFILE

Education and Experience

• High school diploma or GED; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.
• OR
• 2-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 1 year experience in the engineering and maintenance or related professional area; technical training in HVAC-R/electrical/plumbing.

CORE WORK ACTIVITIES

Managing Engineering Operations and Budgets

• Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems.
• Ensures regulatory compliance to facility regulations and safety standards.
• Manages and controls heat, light and power and recommends current best methods for energy conservation and economical facility operations.
• Develops specifications and requirements for service contracts and administers such contracts to support building needs.
• Distributes preventive maintenance and repair work orders and monitors timeliness and quality of completion.
• Oversees and directs the maintenance of grounds, guestrooms, public space, restaurants, property vehicles and recreational facilities.
• Develops a long‑term plan for preventative maintenance and asset protection and oversees execution of plan.
• Builds positive relationships with external customers such as city building/zoning department, fire prevention bureau and vendors.
• Ensures fire crew has a complete understanding of all procedures, equipment and alarms.
• Performs monthly property inspection to ensure buildings and grounds are maintained in excellent condition.
• Conducts guest room and common area inspection to ensure guest satisfaction.
• Inspects and evaluates the physical condition of facilities to determine the type of work required.
• Recommends or arranges for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.
• Selects and orders or purchases new equipment, supplies, and furnishings.
• Manages parts and equipment inventory.

Maintaining Property Standards

• Ensures building and equipment licenses and certifications are current.
• Maintains property life‑safety systems (fire‑fighting equipment, sprinkler systems and alarm systems).

Ensuring Exceptional Customer Service

• Displays leadership in guest hospitality, exemplifying excellent customer service and creating a positive atmosphere for guest relations.
• Empowers employees to provide excellent customer service.
• Establishes guidelines so employees understand expectations and parameters.
• Ensures employees receive on‑going training to understand guest expectations.
• Observes service behaviors of employees and provides feedback to individuals or managers.
• Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
• Shares plans with property leadership and ensures corrective action is taken to continuously improve guest satisfaction.
• Strives to improve service performance.

Conducting Human Resources Activities

• Incorporates guest satisfaction as a component of departmental meetings with a focus on continuous improvement.
• Interviews and hires management and hourly employees with the appropriate skills to meet the business needs of the operation.
• Ensures employees are treated fairly and equitably.

At Marriott International, we are dedicated to being an equal‑opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Your role will be to ensure that the "Gold Standards" of The Ritz‑Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz‑Carlton and guide us each day to be better than the next. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values, and we promise to offer the chance to be proud of the work you do and who you work with.

Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.