Emergency Response Specialist - Air Arabia Dammam - KSA

Air Arabia; Saudi Arabia; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading airline in the region is seeking an experienced professional to manage and improve its Emergency Response Plan (ERP). This role includes developing procedures, supporting the Emergency Response Team, and ensuring compliance with regulatory requirements. The ideal candidate will have a minimum of 8 years in aviation safety or operations, fluency in English and Arabic, and proficiency in Microsoft Office, vital for training and documentation tasks. This position is based in Saudi Arabia.

Qualifications

• Minimum bachelor's degree in aviation management or similar field with 8 years of experience.
• Fluent in English & Arabic.

Responsibilities

• Develop and maintain the Emergency Response Plan (ERP).
• Support the Emergency Response Team (ERT) during emergencies.
• Coordinate emergency response training programs.
• Prepare reports related to emergency preparedness.

Skills

Emergency response management

Training delivery

Documentation and reporting

Risk assessment

Coordination with emergency services

Education

Bachelor's degree in aviation management

Tools

Microsoft Office

Job description

Job description

Job Purpose

Supports the development, implementation, and continuous improvement of the Emergency Response Plan (ERP) in compliance with GACA, SMS, and applicable regulatory requirements. Contributes to emergency preparedness, response coordination, training, documentation, audits, and stakeholder liaison, while supporting ERT and EOC activities to strengthen organizational resilience and safety performance.

Key Result Responsibilities

• Develop, maintain, and periodically review the Emergency Response Plan (ERP), manuals, and procedures in full compliance with GACA requirements, organizational standards, and applicable regulatory frameworks.
• Support the Emergency Response Team (ERT) during emergency situations, including activation of the Emergency Operations Center (EOC), by providing timely information, situation updates, and administrative support as required.
• Monitor emergency events to ensure proper communication, escalation, coordination, and accurate documentation of actions taken in accordance with approved procedures.
• Coordinate and deliver emergency response training programs and exercises for employees and ERT members; assist in evaluating drill effectiveness and implementing corrective actions to enhance preparedness.
• Maintain accurate records of emergency incidents, drills, exercises, training activities, and follow‑up actions, ensuring compliance with mandatory training and regulatory requirements.
• Support internal and external audits related to emergency response and crisis management by assisting with documentation, evidence preparation, and tracking corrective actions until closure.
• Prepare routine reports, summaries, and presentations related to emergency preparedness, response activities, and improvement initiatives.
• Proactively identify risks, trends, and improvement opportunities within the emergency response framework to enhance safety culture and organizational resilience.
• Ensure effective coordination and liaison with GACA, NTSC, airports, and relevant emergency services during emergency situations to facilitate timely response, regulatory compliance, and efficient incident management.
• Ensure ERP documentation is maintained as controlled records within the Safety Management System (SMS) and that record retention complies with SMSM 1.5 and applicable regulatory requirements.
• Support alignment and integration of ERP activities with the Safety Management System (SMS), Quality Assurance processes, and occurrence reporting frameworks.

Qualifications (Academic, training, languages)

• Minimum bachelor’s degree in aviation management or similar field with 8 years of experience in similar field.
• Fluent in English & Arabic Languages.
• Proficiency in Microsoft Office.

Work Experience

• 8 years of experience in a similar field, with at least 3 years of experience in aviation operations or safety.
• Demonstrated experience in airline emergency response management.