Data Centre Quality Engineer (CQE) – Customer Liaison

Qualcomm Technologies, Inc; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading technology firm in the Riyadh Region is seeking a Customer Quality Engineer for Data Centre Solutions. The role involves acting as the quality interface between customers and engineering teams to ensure product reliability and resolve issues efficiently. Candidates should have a strong background in hardware quality engineering with at least 10 years of experience. Knowledge of server architecture and networking is crucial. This position offers competitive benefits including allowances and insurance.

Benefits

Salary including housing & transport allowance

Stock and performance-related bonus

Paid maternity leave

Paid paternity leave

Employee stock purchase scheme

Child Education Allowance

Relocation and immigration support

Life and Medical Insurance

Health and recreational membership reimbursement

Qualifications

• 10+ years in hardware quality engineering for data centre or enterprise systems.
• Strong background in server architecture, networking, and storage technologies.
• Proven track record in customer engagement and timely issue resolution.

Responsibilities

• Act as the quality advocate for data centre customers.
• Drive cross‑functional collaboration across various engineering teams.
• Lead root cause analysis for product failures.

Skills

Hardware quality engineering

Server architecture

Networking technologies

Data-driven decision making

Failure analysis

Cross-functional collaboration

Education

Bachelor’s in Electrical Engineering, Computer Engineering, or Mechanical Engineering

Master’s in Electrical Engineering or related discipline

Tools

Data analytics tools

Job description

A leading technology firm in the Riyadh Region is seeking a Customer Quality Engineer for Data Centre Solutions. The role involves acting as the quality interface between customers and engineering teams to ensure product reliability and resolve issues efficiently. Candidates should have a strong background in hardware quality engineering with at least 10 years of experience. Knowledge of server architecture and networking is crucial. This position offers competitive benefits including allowances and insurance.