Credit Control Unit Manager

Rentokil Initial; Riyad Al Khabra; On-site; SAR 100,000 - 130,000; Full time

Job summary

A leading service company is seeking a Credit Control Manager in Riyad Al Khabra, Saudi Arabia. The role involves managing the credit control function, ensuring timely collections, and evaluating credit risks. Candidates should possess a BA degree in a relevant field, have 10 years of commercial experience, and be proficient in English and Arabic. This position requires excellent decision-making and problem-solving skills.

Qualifications

• 10 years of commercial experience.
• Proficiency in English and Arabic with excellent verbal and written communication skills.

Responsibilities

• Manage the credit control function to ensure timely collection.
• Organize and staff the team with adequate resources.
• Ensure reconciling top customers as per the SOP.
• Manage and solve all the customers' issues.
• Follow up with sales and operations teams for pending credit notes.
• Submit required reports to finance or governmental ministries.
• Carry out annual credit risk evaluation.

Skills

Effective decision making

Problem-solving skills

Verbal communication in English

Written communication in Arabic

Education

BA degree in Accounting, Finance, Business Administration or any relevant field

Job description

The credit control manager will manage the credit control function to ensure timely collection, consistent application of credit standard operating procedures (SOP), and accurate assessment of the creditworthiness of existing and potential customers. Moreover, he/she:

• Provides the team with adequate training, coaching and mentoring in order to develop their conceptual collection skills, ensure development and proper career paths;
• Organizes and staffs the team with adequate resources and talent in order to achieve the desired levels of organisational excellence;
• Ensures reconciling top customers as per the SOP in order to maintain healthy receivables and to avoid any discrepancy with the customers' accounts;
• Ensures that the contract to cash receivables and credit control SOP is implemented and abided by;
• Manages and solves all the customers' issues in order to maintain a win‑win situation and a good relationship with them;
• Follows up with the sales and operations teams to proceed all pending credit notes in order to avoid delay in issuing the invoices;
• Submits all required daily, monthly and quarterly reports assigned by the finance manager or any external governmental ministries;
• Carry out annual credit risk evaluation to map the credit and risk profile of customers so that actions can be taken to minimize risk.

Requirements

• BA degree in Accounting, Finance, Business Administration or any relevant field
• 10 years of commercial experience.
• Proficiency in English and Arabic with excellent verbal and written communication skills
• Effective decision making and problem‑solving skills