Cisco Solutions Success Manager

Ingram Micro; Saudi Arabia; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading technology distribution company in Saudi Arabia is looking for a Customer Success Manager to ensure customer success with Cisco products. This role involves onboarding, ongoing training, and building relationships with clients to drive satisfaction and retention. Candidates should have 2+ years of experience in a related role, strong communication skills, and an understanding of Cisco technologies. Opportunities for growth and continuous learning are provided.

Benefits

Continuous learning opportunities

Leadership opportunities

Career development support

Qualifications

• 2+ years of experience in Customer Success, Account Management, or a similar client-facing role.
• Strong understanding of Cisco products and solutions.
• Excellent verbal and written communication skills.

Responsibilities

• Guide customers through the initial setup and configuration of Cisco products.
• Provide ongoing training and support on Cisco solutions.
• Build strong, ongoing relationships with customers.

Skills

Customer Success

Account Management

Communication Skills

Problem-Solving

CRM Proficiency

Education

Bachelor’s degree in IT or a related field

Job description

A leading technology distribution company in Saudi Arabia is looking for a Customer Success Manager to ensure customer success with Cisco products. This role involves onboarding, ongoing training, and building relationships with clients to drive satisfaction and retention. Candidates should have 2+ years of experience in a related role, strong communication skills, and an understanding of Cisco technologies. Opportunities for growth and continuous learning are provided.