Chief Concierge - Luxury Guest Experience Leader

Accor; Saudi Arabia; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading global hospitality group is seeking a Chief Concierge for their luxury resort in Umluj, Saudi Arabia. The ideal candidate will oversee the concierge team, develop relationships with local vendors, and handle VIP guest requests. A Bachelor's degree in Hospitality Management and 5-7 years in luxury hospitality are required, along with exceptional customer service skills. This role offers a competitive package and opportunities for professional growth.

Benefits

Outstanding discounts across the global Accor brand network.

Opportunities for professional growth.

Competitive package.

Qualifications

• Minimum 5-7 years of experience in luxury hospitality.
• Les Clefs d'Or certification preferred.
• In-depth knowledge of Umluj and surrounding areas.

Responsibilities

• Oversee and manage the concierge team.
• Develop and maintain relationships with local vendors.
• Handle VIP guest requests and complex itineraries.

Skills

Exceptional customer service skills

Strong leadership abilities

Excellent communication skills

Problem-solving skills

Fluency in Arabic and English

Education

Bachelor's degree in Hospitality Management or related field

Tools

Hospitality management software

Job description

A leading global hospitality group is seeking a Chief Concierge for their luxury resort in Umluj, Saudi Arabia. The ideal candidate will oversee the concierge team, develop relationships with local vendors, and handle VIP guest requests. A Bachelor's degree in Hospitality Management and 5-7 years in luxury hospitality are required, along with exceptional customer service skills. This role offers a competitive package and opportunities for professional growth.