Catering & Events Services Executive (Saudi National)

Accor; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading luxury hotel group in Riyadh seeks a Catering and Conference Services Coordinator to manage events from inception to execution. The ideal candidate will have extensive experience in the hospitality sector, excellent communication skills, and a commitment to guest satisfaction. Responsibilities include organizing bookings, optimizing function spaces, and ensuring a memorable experience for clients. This role involves flexible hours and strong community engagement, contributing to both the hotel and local environment.

Qualifications

• Relevant catering and conference services experience within an upscale or luxury hotel.
• Excellent written and verbal communication skills.
• Highly responsible and ethical with a reputation for integrity.

Responsibilities

• Prospect and nurture the social catering market for event spaces.
• Conduct site inspections as required.
• Organize convention bookings and maintain accurate activity files.
• Confirm event-related information with clients and operating partners.
• Optimize function space utilization for financial performance.
• Conduct pre-event meetings to confirm details.
• Ensure excellent guest experience during events.

Skills

Communication skills

Attention to guest needs

Responsibility and reliability

Results-oriented

Self-starter

Tools

Microsoft Windows applications

Job description

Company Description

"Why work for Accor?"
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth

The Sofitel Riyadh is dedicated to providing a five‑star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

Job Description

• Responsible for prospecting, soliciting and nurturing the social catering market from start to finish for our traditional event spaces.
• Conduct any/all site inspections as required.
• Organize convention booking and catering events from date of departure and maintain accurate activities within files consistently.
• Obtain/confirm all event-related information (to include, but not limited to meeting specifications, audio visual, rooming lists, technical needs, exhibit needs, food and beverage requirements, etc.) with client, organize/distribute group resumes, conference agendas, event orders, floorplans, etc. to all operating partners accurately, and in a timely manner.
• Drive function space optimization/maximization, to ensure best utilization of space for guest experience and financial performance of department.
• Initiate/follow up on billing procedures, ensuring deposits and/or credit applications are received within acceptable timeframes.
• Conduct pre‑conference/event meetings with clients and pertinent departments to confirm all relevant details are communicated.
• Ensure guest/group experience while onsite, through personal interaction and attendance at functions throughout the stay. Must be flexible to accommodate irregular and/or extended hours.
• Attend necessary meetings within hotel that affect/are affected by the Catering, Conference Services &/or Events department.
• Establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectations and encouraging repeat business.
• Play active role in local community through associations, memberships and involvement. Be an ambassador of the hotel within the local community.
• Additional responsibilities, as outlined by Director.

Qualifications

• Relevant Catering & Conference Services experience within an upper upscale or luxury hotel and/or similar role.
• Computer literate in Microsoft Window applications required.
• Excellent communication skills, both written and verbal required.
• Highly responsible, reliable and ethical. A reputation for honesty and integrity.
• Results oriented and highly motivated self‑starter.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• Ability to work days, nights and weekend; when necessary.