Call center representative

JobCenter; Jeddah; On-site; SAR 25,000 - 35,000; Full time

Job summary

A local employment agency in Jeddah is seeking a customer-oriented Call Center Representative. Responsibilities include handling inbound and outbound calls, resolving inquiries, and maintaining professional customer service. The ideal candidate should be fluent in English and Hindi, with excellent communication skills. This role offers competitive salary, free visa sponsorship, and training for those without experience.

Benefits

Free visa sponsorship

Flight ticket allowance

Competitive salary package

Training provided for those without prior experience

Qualifications

• No prior call center experience required.
• Willing to work in a fast-paced environment.
• Ability to work flexible shifts.

Responsibilities

• Answer incoming calls from customers and provide accurate information.
• Make outbound calls to follow up on customer inquiries.
• Maintain professionalism and empathy when dealing with customers.
• Update customer records and ensure accurate documentation.
• Escalate complex issues to the appropriate department.
• Meet individual and team targets for call quality.
• Continuously develop product knowledge.

Skills

Fluent in English

Fluent in Hindi

Excellent communication skills

Job description

Call center representative vacancy in Jeddah, Saudi Arabia

We are seeking an enthusiastic and customer-oriented Call Center Representative to join our team in Jeddah, Saudi Arabia. As a representative, you will be responsible for handling inbound and outbound calls from customers, resolving inquiries and complaints, and providing excellent customer service.

Requirements

• Fluent in English and Hindi
• Excellent communication skills
• No prior call center experience required
• Willing to work in a fast-paced environment
• Ability to work flexible shifts
• Indian nationality preferred
• Must have a valid visa and be willing to relocate to Jeddah, Saudi Arabia

Responsibilities

• Answer incoming calls from customers and provide accurate information or assistance with their inquiries
• Make outbound calls to follow up on customer inquiries or resolve complaints
• Maintain a high level of professionalism and empathy when dealing with customers
• Update customer records and ensure accurate documentation of interactions
• Escalate complex issues to the appropriate department for resolution
• Meet individual and team targets for call quality, quantity, and customer satisfaction
• Continuously develop product knowledge to provide better assistance to customers

Benefits

• Free visa sponsorship provided
• Flight ticket allowance
• Competitive salary package
• Training provided for those without prior experience

If you have excellent communication skills, a friendly personality, and are looking for an exciting opportunity in Jeddah, then this is the perfect job for you! Apply now!