Cafe Customer Service Associate

Kanz; Makkah Al Mukarramah; On-site; SAR 120,000 - 150,000; Full time

Job summary

A local café is seeking a Saudi national to join its team, responsible for providing excellent customer service, preparing food and beverages, and managing café operations smoothly. The ideal candidate has experience in customer service and strong communication skills. This role promotes a friendly atmosphere and ensures cleanliness and organization.

Qualifications

• Proven experience in customer service.
• Proficiency in food preparation and beverage service.
• Understanding and practice of cleanliness standards.

Responsibilities

• Provide excellent customer service to ensure a positive customer experience.
• Prepare and serve food and beverages with professionalism.
• Maintain cleanliness and organization within the café.

Skills

Customer service

Food preparation

Cash management

Communication

Multitasking

Job description

Jobs for Humanity is partnering with Selat Al Bait to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from all walks of life.

Company Name: Selat Al Bait

This role within our café involves becoming an integral part of our team to ensure smooth and efficient operations. You will be entrusted with tasks such as food and beverage preparation, ensuring cleanliness, organizing the café, and managing cash transactions.

Job Purpose

The main purpose of this role is to provide excellent customer service whilst handling key operational duties that will contribute to an effective and efficient café environment. This includes preparing and serving food and beverages, ensuring the café is clean and well-organized, and managing cash transactions accurately.

Job Duties And Responsibilities

• Must be Saudi national
• Provide excellent customer service to ensure a positive customer experience.
• Prepare and serve food and beverages with utmost care and professionalism.
• Ensure the maintenance of cleanliness and organization within the café.
• Manage cash transactions accurately and responsibly.
• Multitask effectively to ensure smooth café operations.
• Demonstrate strong communication skills within the team and towards customers.
• Promote and maintain a positive and friendly café atmosphere.
  
  

Required Qualifications

• Proven experience in customer service.
• Proficiency in food preparation and beverage service.
• Understanding and practice of cleanliness standards and organization.
• Ability to manage cash transactions.
• Strong communication skills and the ability to multitask.
• Attention to detail and commitment to food safety procedures.
• Friendly demeanor and ability to work well in a team.