Butler Supervisor: Elevate Guest Experiences

Accor; Saudi Arabia; On-site; SAR 112,000 - 169,000; Full time

Job summary

A leading hospitality company is seeking a Butler to supervise staff and ensure excellent guest service in Saudi Arabia. The ideal candidate will possess strong interpersonal skills, be proactive in anticipating guest needs, and maintain a high standard of service. Responsibilities include managing staff assignments, handling guest complaints, and maintaining communication amongst the team. This role requires individuals who can thrive under pressure and work cohesively in a fast-paced environment, ensuring every guest feels valued and cared for.

Qualifications

• Previous customer-related experience is an asset.
• Highly responsible & reliable.
• Ability to work cohesively with fellow colleagues as part of a team.

Responsibilities

• Manages and supervises all tasks of staff.
• Ensures smooth handover of daily activities.
• Handles guest complaints and reports issues.

Skills

Outstanding guest services skills

Strong interpersonal abilities

Problem solving abilities

Ability to work well under pressure

Attention to guest needs

Tools

Microsoft Windows applications

Job description

A leading hospitality company is seeking a Butler to supervise staff and ensure excellent guest service in Saudi Arabia. The ideal candidate will possess strong interpersonal skills, be proactive in anticipating guest needs, and maintain a high standard of service. Responsibilities include managing staff assignments, handling guest complaints, and maintaining communication amongst the team. This role requires individuals who can thrive under pressure and work cohesively in a fast-paced environment, ensuring every guest feels valued and cared for.