Branch Manager

Independent Insurance Broker - KSA; Jeddah; On-site; SAR 200,000 - 300,000; Full time

Job summary

An insurance brokerage firm in Jeddah is seeking an experienced Branch Manager responsible for leading branch operations and sales teams. The ideal candidate will have a strong background in the insurance industry, regulatory compliance, and proven leadership skills. This role requires a Bachelor’s degree and a minimum of 8–12 years of experience, including managerial roles. Proficiency in English and knowledge of SAMA regulations are essential. Excellent communication and decision-making skills are also required to achieve branch targets and drive financial performance.

Qualifications

• Minimum 8–12 years of experience in the insurance industry.
• At least 3–5 years in a managerial or branch leadership role.
• Proven experience in insurance brokerage is mandatory.

Responsibilities

• Oversee day-to-day branch operations for efficiency and profitability.
• Lead, coach, and manage sales and operations teams.
• Ensure adherence to company policies and regulatory compliance.
• Develop and execute sales strategies for revenue growth.
• Build relationships with clients and partners.
• Manage branch budgets, forecasts, and performance reports.

Skills

Insurance sales management

Branch operations and underwriting processes

Claims handling and customer service

Regulatory compliance in Saudi Arabia

Leadership skills

Negotiation skills

Decision-making skills

Communication skills in English

Knowledge of SAMA / Insurance Authority regulations

Education

Bachelor’s degree in Business Administration, Finance, Insurance, or a related field

Job description

We are seeking an experienced and results-driven Branch Manager to lead our branch Jeddah. The ideal candidate will have a strong background in insurance and brokerage operations, with solid expertise in sales management, operations, and regulatory compliance.

Key Responsibilities

Branch Leadership & Management

• Oversee day-to-day branch operations, ensuring efficiency, profitability, and service excellence
• Lead, coach, and manage sales and operations teams to achieve branch targets
• Ensure adherence to company policies, procedures, and internal controls

Sales & Business Development

• Develop and execute sales strategies to achieve revenue and growth targets
• Build and maintain strong relationships with clients, insurers, and key partners
• Monitor sales performance, pipelines, and conversion ratios
• Drive cross-selling and upselling of insurance products

Operations & Compliance

• Ensure full compliance with SAMA / Insurance Authority regulations and internal compliance requirements
• Oversee underwriting coordination, policy issuance, renewals, endorsements, and claims follow-up
• Ensure accurate documentation, reporting, and audit readiness
• Coordinate with Compliance and Finance on regulatory and operational matters

Financial & Performance Management

• Manage branch budgets, forecasts, and performance reports
• Monitor expenses, profitability, and operational KPIs
• Prepare periodic management and performance reports

Requirements & Qualifications

• Bachelor’s degree in Business Administration, Finance, Insurance, or a related field
• Minimum 8–12 years of experience in the insurance industry, with at least 3–5 years in a managerial or branch leadership role
• Proven experience in insurance brokerage is mandatory
• Strong background in:
  • Insurance sales management
  • Branch operations and underwriting processes
  • Claims handling and customer service
  • Regulatory compliance in Saudi Arabia
  • Excellent knowledge of SAMA / Insurance Authority regulations
• Strong leadership, negotiation, and decision‑making skills
• Excellent communication skills in English (Arabic is a strong advantage)