Bilingual Collections Specialist – Arabic & English

LAWAZEM; Riyadh; On-site; SAR 50,000 - 70,000; Full time

Job summary

A financial services company in Riyadh is seeking a detail-oriented Collection Specialist. Responsibilities include managing overdue accounts, ensuring timely payments, and maintaining customer relationships. The ideal candidate should possess a Bachelor's degree in Finance or Accounting, proven experience in collections, and excellent communication skills in both Arabic and English. This role offers an opportunity to contribute to the financial team of a reputable organization.

Qualifications

• Proven experience as a Collection Specialist or similar role.
• Strong understanding of collection laws and regulations.
• Effective negotiation and persuasion skills.
• Ability to handle sensitive and confidential information.
• Fluent in Arabic and English.

Responsibilities

• Contact customers to collect overdue payments.
• Review account statements to identify outstanding balances.
• Negotiate payment arrangements for delinquent accounts.
• Maintain accurate records in the CRM system.
• Resolve billing disputes with accounting team.
• Monitor accounts to ensure payments are made.
• Prepare reports on collection progress.
• Stay updated on industry regulations.

Skills

Communication skills

Problem-solving

Negotiation

Analytical skills

Attention to detail

Education

Bachelor's degree in Finance, Accounting or related field

Tools

Accounting software

MS Office

Job description

A financial services company in Riyadh is seeking a detail-oriented Collection Specialist. Responsibilities include managing overdue accounts, ensuring timely payments, and maintaining customer relationships. The ideal candidate should possess a Bachelor's degree in Finance or Accounting, proven experience in collections, and excellent communication skills in both Arabic and English. This role offers an opportunity to contribute to the financial team of a reputable organization.