Assistant Manager - Housekeeping - Jumeirah The Red Sea

Jumeirah Hotels and Resorts; Saudi Arabia; On-site; SAR 48,000 - 120,000; Full time

Job summary

A luxury hospitality brand is seeking a Housekeeping Assistant Manager in Saudi Arabia. Responsibilities include supervising housekeeping attendants, maintaining cleaning standards, and handling guest complaints. Requires 5-8 years of management experience in luxury hotels and a Bachelor's degree in Hospitality. This role offers generous benefits and reduced hotel rates globally, making it appealing for high performers in the industry.

Benefits

Generous F&B benefits

Reduced hotel rates globally

Excellent employee benefits

Qualifications

• 5-8 years of experience in a junior management role within housekeeping in a luxury hotel.
• Holding a certificate in HS&E is desirable.

Responsibilities

• Supervises and coordinates housekeeping attendants to ensure high standards.
• Conducts inspections of public areas and rooms to ensure proper maintenance.
• Handles guest complaints according to customer feedback SOPs.

Skills

Leadership skills

Team management

Advanced proficiency in Microsoft Office

Education

Bachelor’s Degree in Hospitality or relevant field

Job description

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates a portfolio of 31 exceptional properties across 13 countries in the Middle East, Europe, Asia, and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and since then the brand has become known for its distinguished beachfront resorts, esteemed city hotels, and exclusive branded residences. Jumeirah is synonymous with Arabian luxury hospitality and the ability to craft distinctive, purposeful experiences for the world’s most discerning travellers.

About the Job

An exciting opportunity has arisen for a Housekeeping Assistant Manager to join Jumeirah The Red Sea.

Responsibilities

• Supervises and coordinates housekeeping attendants to ensure services are carried out efficiently and to the highest standards, including punctual reporting and correct uniform wear.
• Interacts with suppliers and contractors to ensure quality and timely delivery of services and supplies.
• Maintains detailed records of all deep cleaning activities and follows up on out-of-order rooms to ensure timely resolution.
• Conduct regular inspections of corridors, public areas, back of the house, and rooms to ensure proper cleaning and maintenance of equipment.
• Handles guest complaints according to customer feedback SOPs and reports all issues to the Director Housekeeper or Housekeeping Manager.
• Assists in taking and maintaining various inventories, ensuring the availability of resources to carry out all tasks.

About You

• Hold a Bachelor’s Degree in Hospitality or any other relevant field.
• Demonstrates advanced proficiency in Microsoft Office programs.
• Holding a certificate in HS&E is desirable.
• Have 5-8 years of experience in a junior management role within housekeeping in a luxury hotel.
• Show leadership and team management skills.

About the Benefits

Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry.