Application Engineer: 24/7 Tech Support & Innovation

Netcracker Technology; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A global software company in Saudi Arabia is seeking an Application Engineer to oversee software application installations and maintenance. The role involves providing technical support, troubleshooting issues, and interacting with clients. Candidates should have at least a Bachelor's degree and 2+ years of experience in technical support, particularly with DB environments. Strong problem-solving and communication skills are essential. Join a collaborative team focused on innovation and digital transformation.

Benefits

Competitive salary

Growth opportunities

Collaborative work environment

Qualifications

• Experience in technical support of software applications.
• At least 2 years of experience with Application and DB environments.
• Willingness to work in shifts for 24/7 support.

Responsibilities

• Oversee installation and maintenance of software applications.
• Provide technical support for applications/products.
• Identify and troubleshoot technical issues.

Skills

Troubleshooting skills

SQL knowledge

Interpersonal skills

Problem-solving skills

Education

Bachelor’s degree in a related field

Tools

WebLogic server

Oracle server

PL/SQL

Job description

A global software company in Saudi Arabia is seeking an Application Engineer to oversee software application installations and maintenance. The role involves providing technical support, troubleshooting issues, and interacting with clients. Candidates should have at least a Bachelor's degree and 2+ years of experience in technical support, particularly with DB environments. Strong problem-solving and communication skills are essential. Join a collaborative team focused on innovation and digital transformation.