Account Solution Engineer

Salesforce; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading cloud-based software company in Riyadh seeks an experienced Account Solution Engineer to enhance customer experiences. This role involves collaborating with sales teams, leading solution deliveries, and acting as a trusted advisor. Candidates must have solid Salesforce experience and fluency in Arabic and English. A passion for technology and customer success is essential. Join us in shaping the future and driving innovation forward through AI.

Benefits

Comprehensive benefits

Career development and training programs

Flexible working conditions

Qualifications

• Must have hands-on solid Salesforce experience.
• Must be fluent in both Arabic and English.
• Experience implementing Digital Transformation strategies.
• Proven communication and relationship skills.
• Ability to work as part of a team.

Responsibilities

• Coordinate and lead the entire solution cycle through collaboration.
• Understand customer needs and establish Salesforce as the best solution.
• Develop and deliver innovative custom solutions.
• Lead the technical side of the sales cycle.

Skills

Salesforce experience

Fluency in Arabic

Fluency in English

Solution engineering

Interpersonal communication

Time management

Ability to work in a team

Curiosity about technology

Job description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword – it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Description

As an Account Solution Engineer – also known as a "Presales Consultant", "Sales Consultant", "Pre‑Sales Engineer", "Sales Engineer" or "SE" – you will be a key player in the sales cycle, delivering thought leadership and owning solutions to enhance our customers' experience. You will collaborate with colleagues, support our sales team, and translate business objectives into compelling recommendations. With your technical and sales skills, you will present our product offerings, address objections, and inspire confidence in our technology infrastructure. The Account Solution Engineer will act as a trusted advisor to our customers while aiding the customer's transformational journey.

Responsibilities

• Coordinate and lead the entire solution cycle through close collaboration with other teams.
• Understand the customer's needs, and establish Salesforce's product as the best solution that solves unique challenges.
• Convey a deep understanding of the client's industry and technology as it pertains to Salesforce's solutions.
• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value.
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position.
• Attain quarterly and annual objectives assigned by management.
• Respond efficiently to RFPs.
• Lead the technical side of the sales cycle.
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives.

Required Qualifications

• Must have hands‑on solid Salesforce experience.
• Must have fluency in both Arabic & English.
• Experience implementing Digital Transformation strategies and delivering increased success to their customers.
• Track record of solution engineering, consultancy, delivery, or training success for an enterprise software solution organization. We are open to a variety of backgrounds for the role.
• Proven oral, written, presentation, and interpersonal communication and relationship skills.
• Proven time‑management skills in a dynamic team environment.
• Ability to work as part of a team to tackle problems in dynamic, energising environments.
• Inquisitive, practical, and passionate about technology and sharing knowledge.
• Loves to be the first to know something and to understand why and how things happen.
• Good at searching out information and experimenting, loves to concentrate on a particular topic, and tackles puzzles.
• Good at explaining ideas and finding ways to keep people's attention.
• Willing and able to travel occasionally.
• Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.).

Unleash Your Potential

When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to shape the future – and redefine what's possible – for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal‑opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. We believe in equality for all and create a workplace that is inclusive and free from discrimination. Hiring, promotion, and compensation decisions at Salesforce are fair and based on merit, and no employee or potential employee will be assessed on the basis of race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to all aspects of employment, including recruitment, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between.