Vp Delivery Operation Manager It Services

Reclutamiento It; A distancia; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

Una empresa de tecnología busca un COO para liderar y gestionar la entrega de servicios IT. El candidato ideal debe tener más de 5 años de experiencia en la industria IT, habilidades en gestión de proyectos y servicios de entrega, y una sólida capacidad de liderazgo. El trabajo es 100% remoto y ofrece un contrato a término indefinido con beneficios de ley y otros superiores. Únete a este equipo dinámico y lleva tus habilidades al siguiente nivel.

Servicios

Trabajo 100% remoto

Beneficios de ley

Beneficios superiores

Formación

• Experiencia en la industria IT como Consultor, preferentemente en servicios de desarrollo de software.
• Más de 5 años de experiencia en gestión de proyectos y entrega de servicios.
• Responsable de la calidad de entrega para cuentas clave dentro de las Unidades de Negocio.

Responsabilidades

• Gestionar la estrategia y el equipo de consultoría para desplegar servicios IT.
• Asegurar la alineación entre entrega y objetivos comerciales del cliente.
• Construir y liderar un equipo de gestión comprometido y talentoso.

Conocimientos

coo

service delivery manager

vp delivery

vp operations

pmo

Educación

Profesional en Administración de Empresas o Ingeniería

Descripción del empleo

Vacante para la empresa Reclutamiento IT en Benito Juárez, Ciudad de México

In our company we believe that the key to create digital wealth is to have passionate, expert and happy people like you to transform the complex into extraordinary.

That's why we contribute in continuous learning, professional growth and increased well-being in our collaborators every day.

Join our team as VP or Chief Operation Office with experience in IT Service Industry

Background

• Professional in Business Administration, engineering and others

Purpose

• Management Experience based as a Consulting Delivery Director focused in building the strategy, consulting team and Finance KPIs for deploying IT Services for different Customer, with focus in the client experience and the best Delivery practices.

Previous Jobs

• COO, Strategy Manager, IT Service Delivery Manager, Global Service Delivery Manager, Operations Manager, VP of IT Services

Experience and Expertise In

• IT Industry as Consultant, preference in software development services, staff augmentation, IT Services, Cloud infrastructure; knowledge of interaction with vendors as Microsoft, SAP, Oracle, Infosys, AWS and others.
• 5+ years project management and delivery experience and Professional Services experience
• Responsible for the delivery quality of key accounts within Business Units with direct report to the Managing Director.
• Passion for developing and implementing operational standards and processes
• Well-developed business acumen and technical aptitude to effectively guide / influence the priorities of various stakeholders while delivering exceptional service to customers
• Strong problem solving, analytical, planning, and organizational skills
• Contributor of the Business Unit's strategy.
• P&L responsibility including annual budget development and monthly income statement analysis
• Accountable for control and knowledge over projects financial status to facilitate business decision-making, pointing on maximizing project's margin and revenue.
• Responsible for ensuring alignment between delivery and Client's business goals ensuring the highest customer success experience and identifying new business opportunities with strong interaction with the sales force.
• Service proposals Delivery with 1:5 win ratio and farming growth in a 5:3 win rate focused in POD continuity-extension in local and regional customers.
• In charge of planning and control of P&L according to the SOWs and annual forecast.
• Drive organizational capability by building a highly committed and talented management team.
• Provide employees with the authority, accountability, training, coaching, and resources to achieve their full potential and successfully drive the company's performance.

Type of Contract

• Indefinite term

Salary

• To be agreed upon

Benefits of Law and Superior Benefits

• 100% REMOTE Monday through Friday

Nivel de educación deseada

Superior - titulado

Nivel de experiencia deseada

Nivel Experto

Función departamental

Tecnología / Internet

Industria

Tecnologías de la información

Habilidades

• coo
• service delivery manager
• vp delivery
• vp operations
• pmo