Training Specialist Ford Credit

Ford Motor Company; Naucalpan de Juárez; Híbrido; MXN 30,000 - 50,000; Jornada completa

Descripción de la vacante

A leading automotive company is looking for a Bilingual Training Facilitator to deliver engaging learning experiences in both Spanish and English. The ideal candidate will excel in communication, be adaptable, and have strong technical skills in training delivery software. A degree in human resources or a related field and 3 to 5 years of training experience are required. This role involves facilitating training sessions domestically, managing logistics, and updating training materials to ensure they meet organizational standards. Approximately 40% domestic travel is necessary.

Formación

• Full professional proficiency in Spanish and English.
• Exceptional communication and presentation skills.
• Advanced skills in communication and training delivery software.

Responsabilidades

• Facilitate high-energy training sessions in Spanish and English.
• Partner with departments to determine training priorities.
• Review and update training materials for accuracy.
• Coordinate training logistics for instructor-led sessions.
• Administer course evaluations and synthesize performance data.
• Perform training observations to evaluate and enhance delivery techniques.
• Ensure compliance with learning and development strategy.
• Design training materials as needed.
• Manage LMS and LXP lifecycle to ensure effective training experiences.
• Maintain awareness of industry trends for continuous professional development.

Conocimientos

Bilingual Fluency

Communication Excellence

Technical Proficiency

Adaptability

Analytical Thinking

Process Knowledge

Operational Flexibility

Educación

Bachelor’s degree in human resources, Communications, or related field

3 to 5 years of relevant experience

Herramientas

Microsoft Teams

PowerPoint

Slido

HCM Oracle

Degreed

Arist

Articulate

Adobe Suite

Descripción del empleo

This role partners closely with various departments to identify performance gaps, deliver engaging learning experiences in both Spanish and English, and ensure training aligns with organizational standards. The ideal candidate is a dynamic facilitator who can pivot between in-person, virtual, and one-on-one sessions.

Qualifications

• Bilingual Fluency: Full professional proficiency in Spanish and English. Must be able to present, facilitate discussions, and author training materials seamlessly in both languages.

• Communication Excellence: Exceptional communication and presentation skills, with the ability to engage and connect with diverse audiences, including employees, stakeholders, and dealers.

• Technical Proficiency: A dvanced skills in communication and training delivery software (e.g., PowerPoint, Teams, and Slido ). Intermediate skills in development software (e.g., Arist, Articulate, and Adobe Suite).

• Adaptability: Proven ability to remain composed and "regroup" during unexpected technical issues or shifting priorities in a fast-paced environment.

• Analytical Thinking: Ability to interpret data from evaluations to identify opportunities for material or delivery enhancements.

• Process Knowledge: Familiarity with Agile methodology and Six Sigma is preferred.

• Operational Flexibility: Ability to work flexible hours and travel domestically to deliver on‑site training as required.

Education and Experience

• Proven experience in delivering corporate training.

• Bachelor’s degree in human resources , Communications, or related field .

• Relevant experience in the field of 3 to 5 years.

Job Base Location - GTBC (Lomas Verdes, Naucalpan de Juarez - Estado de México)

DISCLAIMER: Ford Motor Company is an Equal Opportunity Employer, as we are committed with a diverse workforce, and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran and basis of disability.

Responsibilities

• Training Delivery & Facilitation: Facilitate high-energy training sessions in both Spanish and English across various methods, including in-person workshops, virtual webinars (via Microsoft Teams), and side‑by‑side coaching. 40% domestic travel required.

• Stakeholder Collaboration: Partner with individual departments and Subject Matter Experts (SMEs) to determine training priorities and develop plans that address critical job functions.

• Content Stewardship: Review and update company training materials to ensure they accurately reflect current processes, procedures, and business models.

• Logistics Management: Coordinate all training logistics, including room bookings, IT requirements, and facility arrangements for instructor‑led training (ILT).

• Evaluation & Reporting: Administer course evaluations, synthesize performance data, and generate reports to measure program effectiveness.

• Continuous Improvement: Perform training observations to evaluate delivery techniques, and work with Instructional Designers (ISD) to enhance learning solutions based on learner feedback and observations.

• Compliance & Quality Control: Adhere to the North American Learning and Development strategy, ensuring all course content is approved by the Design and Legal teams for consistency and quality.

• Training Design & Development: Design training materials and training‑related documents as needed. Take ownership of company training material to identify if it accurately reflects current processes, procedures, systems, and business models.

• LMS & LXP Administration: Manage the Learning Management System (LMS) and Learning Experience Platform (LXP) lifecycle by creating offerings, loading activities, and granting learner credits within platforms such as HCM Oracle and Degreed.

• Professional Development: Maintain an up‑to‑date knowledge of industry trends and expand personal capability to meet evolving organizational needs.