Tesla Advisor, Delivery

Tesla; Xico; Presencial; MXN 30,000 - 40,000; Jornada completa

Descripción de la vacante

A leading automotive company is seeking a Tesla Advisor, Delivery in Xico, Mexico, to enhance operational efficiency and boost store productivity. Key responsibilities include preparing customer documents, maximizing scheduling efficiency, and collaborating with teams to ensure exceptional client experiences. The ideal candidate has at least 1 year of customer service experience, strong communication skills, and is proficient with Microsoft Office Suite. This full-time position offers opportunities for growth in a dynamic environment.

Formación

• At least 1 year of customer service experience.
• Proactive team member with the ability to develop collaborative relationships.
• Excellent written and verbal communication skills.
• Ability to work evening hours, weekends, and holidays.

Responsabilidades

• Prepare customer loan and DMV documents for delivery.
• Demonstrate expertise in selling Tesla's products.
• Maximize scheduling efficiency for customer experiences.
• Compile reports for performance improvement.
• Coordinate service and accident reports for the store fleet.

Conocimientos

Customer service experience

Communication skills

Organizational skills

Proficiency in Microsoft Office Suite

Team collaboration

Herramientas

Salesforce

Descripción del empleo

Join to apply for the Tesla Advisor, Delivery role at Tesla.

What To Expect

As a Tesla Advisor, Delivery, your primary focus is on enhancing operational efficiency to boost store productivity. The Tesla Advisor, Delivery supports customers after they place a vehicle order by collaborating with cross‑functional teams to ensure an exceptional experience. This includes securing financial solutions, managing trade‑in details, and completing delivery milestones. To succeed at Tesla, you must be energetic, highly organized, and hard‑working. You should have a passion for sustainable energy and the ability to create exceptional client experiences. While individual contributions will be recognized, teamwork is essential to achieve the highest level of success.

What You'll Do

• Prepare customer loan and DMV documents and collaborate with other employees to ensure successful delivery appointments.
• Demonstrate expertise in selling Tesla's products and services.
• Maximize scheduling efficiency to improve customer experiences.
• Compile reports for performance improvement and support training.
• Work closely with other employees to ensure smooth pre‑delivery experiences for customers with upcoming delivery appointments and provide a great customer‑centric delivery experience.
• Maintain Store Fleet: Coordinate service, allocation management, and complete accident reports.
• Perform additional responsibilities as assigned to meet business needs including delivery preparation, direct deliveries, and sales.

What You'll Bring

• At least 1 year of customer service experience.
• Proactive team member with the ability to develop collaborative relationships.
• Highly organized and excellent written and verbal communication skills.
• Proficient with Microsoft Office Suite and CRM tools (Salesforce preferred).
• Ability to work evening hours, weekends, and holidays in a retail environment.
• Valid driver's license required.

Seniority Level: Mid‑Senior level. Employment Type: Full‑time. Job Function: Management and Manufacturing. Industries: Motor Vehicle Manufacturing, Renewable Energy, Semiconductor Manufacturing, and Utilities. Referrals increase your chances of interviewing at Tesla by 2×.