Technical Project Management - Experienced Professional

Schneider Electric North America; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global technology company is seeking a skilled project manager to serve as the main contact for customer projects in Mexico. You will monitor progress, handle order management via ERP systems, and ensure customer satisfaction through effective communication and conflict management. The ideal candidate has a Bachelor's degree in engineering, two years of relevant experience, and strong analytical skills. This role promises professional growth within a diverse and innovative organization.

Servicios

Opportunities for professional growth through training programs

Cross-functional collaboration experience

Formación

• Minimum 2 years of experience in project management, manufacturing, or operations.
• Advanced English proficiency.
• Strong analytical skills for risk assessment and decision-making.
• Ability to manage budgets and control costs.

Responsabilidades

• Act as the main point of contact for the Front Office team.
• Monitor project progress and provide constant updates to customers.
• Manage order entry and follow-up through ERP systems.
• Track KPIs to ensure service level and timely invoicing.
• Organize and lead Factory Witness Tests.
• Handle customer changes and complaints.
• Support compliance with SPS indicators and ISO standards.

Conocimientos

Project management

Manufacturing processes

ERP tools (SAP, MAPICS)

Communication skills

Customer-oriented mindset

Conflict management

Leadership

Educación

Bachelor’s degree in Industrial, Mechanical, Electrical Engineering or related field

Herramientas

SAP

MAPICS

Descripción del empleo

What will you do?

• Act as the main point of contact for the Front Office team, ensuring smooth execution of customer projects in the plant.
• Monitor project progress and provide constant updates to customers, guaranteeing on‑time delivery aligned with client requirements.
• Manage order entry and follow‑up through ERP systems (SAP, MAPICS), coordinating with engineering and manufacturing teams.
• Track KPIs such as OTDS, OTDC, overdue orders, and milestones to ensure service level and timely invoicing.
• Organize and lead Factory Witness Tests (FWT), both virtual and on‑site, maintaining effective communication with customers.
• Handle customer changes and complaints, ensuring updated information and post‑sales follow‑up for customer satisfaction.
• Support compliance with SPS indicators and integrated management system requirements (ISO standards).

What skills and capabilities will make you successful?

• Strong project management skills, including planning, execution, and risk analysis.
• Knowledge of manufacturing and operations processes.
• Proficiency in ERP tools (SAP, MAPICS).
• Excellent communication and negotiation skills across different organizational levels.
• Customer‑oriented mindset and ability to manage conflicts effectively.
• Leadership to coordinate multidisciplinary teams and drive results.

What's in it for you?

• Opportunity to work in a global company committed to innovation and sustainability.
• Professional growth through training programs (Q2C, Symmetry, Mapics, safety principles).
• Exposure to cross‑functional collaboration and customer‑facing responsibilities.
• Career development within Project Management and Customer Service areas.

Who will you report to?

You will report to the Customer Service Manager, working closely with Front Office, Engineering, Manufacturing, and Supply Chain teams. This is an individual contributor role with high visibility and impact on customer satisfaction.

What qualifications will make you successful for this role?

• Bachelor’s degree in Industrial, Mechanical, Electrical Engineering or related field.
• Minimum 2 years of experience in project management, manufacturing, or operations.
• Advanced English proficiency.
• Strong analytical skills for risk assessment and decision‑making.
• Ability to manage budgets and control costs.

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and “inclusion” is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

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Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.