Technical Account Manager, Identity & Security — Remote

Okta; A distancia; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading identity management company is seeking a Technical Account Manager in Veracruz, Mexico. The ideal candidate will have over 4 years of IT experience, including 3 years in a technical account management role. Responsibilities include advising customers on best practices for identity and access management, ensuring high levels of satisfaction and retention, and developing strong relationships with key stakeholders. A degree in Computer Science or a related field is required, along with excellent communication skills. The position allows for remote work with occasional travel.

Servicios

Amazing Benefits

Social Impact Opportunities

Diversity and Inclusion Initiatives

Formación

• 4+ years in information technology, with 3 years as a Technical Account Manager.
• Proficient in IAM technologies like SAML 2.0 and OAuth.
• Strong communication skills for customer interactions.

Responsabilidades

• Advise customers on product adoption and best practices.
• Develop personal relationships with decision-makers.
• Evaluate customer architectures for security enhancements.

Conocimientos

Technical Account Management

Identity and Access Management (IAM)

SAML 2.0

OAuth

Excellent communication skills

Educación

BA / BS / MS in Computer Science or related discipline

Herramientas

Salesforce

Office 365

Workday

Descripción del empleo

A leading identity management company is seeking a Technical Account Manager in Veracruz, Mexico. The ideal candidate will have over 4 years of IT experience, including 3 years in a technical account management role. Responsibilities include advising customers on best practices for identity and access management, ensuring high levels of satisfaction and retention, and developing strong relationships with key stakeholders. A degree in Computer Science or a related field is required, along with excellent communication skills. The position allows for remote work with occasional travel.