Technical Account Manager

Element Six; Estados Unidos; Híbrido; MXN 400,000 - 600,000; Jornada completa

Descripción de la vacante

A leading technology firm is seeking a Technical Account Manager based in Mexico. This client-facing role requires guiding clients through the adoption of smart building operating systems. Candidates should have over 4 years of experience in customer success or sales engineering, ideally in data-centric environments, with the ability to manage multiple projects. The company offers a competitive salary, a bonus program, and a friendly work environment. Apply now or email for more information.

Servicios

Competitive basic salary

Discretionary bonus program

Flexible PTO

Welcoming work environment

Social events & team activities

Formación

• 4+ years of experience in customer success, sales engineering, or account management.
• Experience working with enterprise business clients in Real Estate or Building Management.
• Ability to manage multiple projects in a fast-paced environment.

Responsabilidades

• Guide clients in adopting smart building operating systems.
• Work as a primary contact for long-term contracts.
• Collaborate with clients and internal teams for successful onboarding.

Conocimientos

Customer success

Sales engineering

Account management

Data-centric solutions

BMS/Controls exposure

Project management

Educación

Bachelor's degree

Descripción del empleo

Our client is looking to add a Technical Account Manager within the US.

If you like a client-facing role but your background & strengths are in technical aptitude, this could be a great opportunity for you.

In this role, you'll guide the organization's clients through the successful adoption and use of its market-leading smart building operating system.

As a primary point of contact for long-term contracts, you'll work with multiple clients, client stakeholders, and internal teams to ensure successful onboarding, adoption & utilization of my client's SaaS solutions, driving quantifiable benefits and value delivery across a comprehensive suite of integrated smart building technologies.

To thrive in this role, you'll have...

• 4+ years of experience in customer success, sales engineering, or account management in a data-centric solutions environment.
• Experience dealing with enterprise business clients in; Real Estate, Building Management, and/or Facilities Operations.
• Exposure to BMS/Controls preferred.
• Experience managing multiple projects at once whilst working in a fast-paced environment.
• Bachelor's degree preferred.
• Ability to travel.

Culture fit?

• Someone who's naturally curious.
• Self-motivated and driven.
• Accountable.

What does my client offer?

• Competitive basic salary.
• Discretionary bonus program.
• Dynamic team & challenging projects.
• Flexible PTO.
• Welcoming & friendly work environment.
• Social events & team activities.

Think this is something you'd be interested in? Apply now to get the process started, or email [e-mail] for more information.