System Services Engineer - IT Infrastructure Support

IBM Computing; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading technology firm in Mexico, Ciudad de México is seeking qualified engineers for the role of System Services Representatives. The position involves managing system services, troubleshooting issues, and performing routine maintenance. Candidates should have a Bachelor's degree in a related field and 1-2 years of hands-on experience in systems engineering or IT infrastructure. Excellent problem-solving and communication skills are essential in this dynamic role that requires technical acumen and the ability to work in cross-functional teams.

Formación

• Bachelor’s degree or equivalent professional experience is required.
• 1-2 years experience in IT infrastructure or systems engineering.
• Solid understanding of virtualization and networking basics.

Responsabilidades

• Install, configure, and maintain system services and hardware.
• Monitor system performance and respond to incidents promptly.
• Diagnose hardware and software issues and troubleshoot.

Conocimientos

Problem-solving skills

Technical understanding of IT infrastructure

Strong communication skills

Attention to detail

Ability to work independently

Educación

Bachelor’s degree in Engineering, Computer Science, or related field

1-2 years of hands-on experience in systems engineering

Herramientas

Windows Server

Linux

Ticketing systems

Descripción del empleo

A leading technology firm in Mexico, Ciudad de México is seeking qualified engineers for the role of System Services Representatives. The position involves managing system services, troubleshooting issues, and performing routine maintenance. Candidates should have a Bachelor's degree in a related field and 1-2 years of hands-on experience in systems engineering or IT infrastructure. Excellent problem-solving and communication skills are essential in this dynamic role that requires technical acumen and the ability to work in cross-functional teams.