Strategic Collections Specialist: Negotiation & Compliance

Quantum Lending Solutions; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A financial services company in Mexico City is seeking a Collections Specialist to manage past-due accounts and negotiate repayment terms with borrowers. This role requires strong negotiation and communication skills, along with a commitment to regulatory compliance. Ideal candidates will have at least 3 years of experience in collections and be proficient in both Spanish and English. The position offers opportunities to support small businesses while contributing to the organization's financial health.

Formación

• Minimum 3 years of experience in collections, ideally in banking, lending or financial services.
• Familiarity with collections practices and debt recovery processes.
• Knowledge of FDCPA and laws affecting collections.

Responsabilidades

• Manage past-due accounts and resolve delinquent loans.
• Contact borrowers to discuss outstanding balances and repayment options.
• Ensure compliance with all collections regulations.

Conocimientos

Negotiation Skills

Communication Skills

Organization and Documentation

Educación

High school diploma or GED

Associate’s or bachelor’s degree in Finance, Business, or related field

Herramientas

Collections software

CRM systems

Descripción del empleo

A financial services company in Mexico City is seeking a Collections Specialist to manage past-due accounts and negotiate repayment terms with borrowers. This role requires strong negotiation and communication skills, along with a commitment to regulatory compliance. Ideal candidates will have at least 3 years of experience in collections and be proficient in both Spanish and English. The position offers opportunities to support small businesses while contributing to the organization's financial health.