Store Operations Assistant

Burberry; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A luxury fashion brand located in Mexico City is seeking a Store Operations Assistant to help manage back of house operations. The role involves maintaining inventory accuracy, assisting sales teams, and ensuring the stockroom's functionality. Successful candidates will excel in communication, organisation, and teamwork, and have preferable experience with SAP. This position offers an opportunity to contribute significantly to the efficient operation of a prestigious retail environment.

Formación

• Strong organisational skills with high attention to detail.
• Excellent verbal and written communication abilities.
• Intermediate knowledge of Microsoft software.

Responsabilidades

• Manage inventory control and stock orders efficiently.
• Support sales team with timely stock retrieval.
• Maintain a tidy back of house compliant with standards.
• Conduct quality control on products and report issues.
• Assist with aftersales processes to enhance client experience.
• Ensure all stockroom equipment is functional.
• Perform administrative tasks as needed.

Conocimientos

Excellent organisational skills

Attention to detail

Excellent communication skills

Intermediate computer skills

Ability to work well in a team

Herramientas

SAP

Descripción del empleo

Store Operations Assistant

Department: RETAIL OFFLINE

Location: MX

INTRODUCTION

JOB PURPOSE

Through your passion for the brand and professionalism you will be responsible for effectively and efficiently supporting the store back of house operations.

RESPONSIBILITIES

• Responsible for all aspect of inventory control including, receiving and handling stock orders receiving from hub or warehouse and insuring accuracy of products received and reporting any discrepancy
• Supporting the sales team with retrieving stock in a timely manner including Omnichannel and stock pullback.
• Keeping back of house in a tidy manner compliant with Retail Operations and Standards.
• Quality control on all products at all times and reporting any issues to store lead
• Support aftersales process (alterations, repairs, personalisation) to elevate the client experience.
• Insure all stockroom equipment is working and fully operational, raising any concerns through Ask services immediately
• Adhoc administration including answering telephone calls, responding and liaising with customer service, stationary and supermarket orders, general administrative tasks
• Adhoc requests by store management to support with events, visual merchandising, stock taking and other such duties

PERSONAL PROFILE

• Excellent organisational skills and meticulous attention to detail
• Excellent communication skills both verbal and in writing
• Intermediate computer skills in core Microsoft software
• Previous experience with SAP desirable
• Ability to work well in a team
• Ability to work in a busy team environment

MEASURES OF SUCCESS

Efficiency of store administration

FOOTER

Burberry is an Equal Opportunities Employer and as such, treats all applications equally and recruits purely on the basis of skills and experience.

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