Sr Hr Advisor

Kidde Aerospace, Inc.; Xico; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading aerospace company in Mexico City is seeking a Sr HR Advisor to support HR operations with a collaborative spirit. The role requires a strong focus on customer service and the ability to address complex inquiries. Candidates should possess a university degree and a minimum of 3 years experience in HR functions. Responsibilities include data management, policy interpretation, and fostering key relationships. This full-time position offers a dynamic work environment focused on employee support and continuous improvement.

Formación

• Minimum 3 years of relevant experience in HR operations.
• Theoretical to advanced knowledge in Carrier organization and programs.
• Ability to handle complex HR inquiries effectively.

Responsabilidades

• Support processing of HR information using various systems.
• Validate and audit HR data for integrity.
• Serve as a customer advocate with a focus on service.

Conocimientos

Customer service orientation

Data analysis

Problem-solving

Knowledge of HR policies

Educación

University degree

Descripción del empleo

Job Summary

Sr HR Advisor located at LOC : FSS- Insurgentes Sur #664 Piso 4 Col. del Valle C.P., Mexico City – Full time.

A customer focused, pro‑active, energetic and collaborative role within the Human Resource Operations shared service function.

The HR Ops team functions across the business and provides support to employees, managers, and HR professionals. In this exciting role, you will research, analyze and respond to simple to complex HR inquiries, including candidate reimbursement, onboarding, managing invoices and handling letters of employment for Visa's and Immigration, as well as merit and bonus cycles, salary survey participation, annual benefit enrollment and providing data for any grading or job evaluation requested by the business.

Responsibilities

• Support the processing of organizational HR information utilizing various HR systems.
• Validate and audit data to ensure data integrity.
• Serve as an employee and customer advocate who specializes in creating a culture focused on exceptional customer service.
• Interpret and ensure compliance to simple and complex policies and procedures.
• Utilize multiple online systems to research, analyze, troubleshoot issues, complete requests and help resolve employee, manager and HR needs.
• Utilize the case management system to document and elevate inquiries.
• Educate employees on HR services and encourage the use of self‑service tools.
• Identify opportunities for enhancements, automation and continued self‑service.
• Be a subject matter expert for all relevant services, processes and policies.
• Work collaboratively with all areas to ensure targets are met and / or exceeded and company initiatives are supported.
• Be responsible for achieving internally‑set quality standards and identified goals and metrics.
• Create content or knowledge articles and training tools to include in the external / internal knowledge base and continually share with team and clients.
• Support the onboarding process for the business.
• Perform special projects and any other duties assigned by the manager.

Key Relationships

Foster, develop and maintain strong internal and external relationships with key vendors.

Qualifications

Requires theoretical to advanced knowledge obtained through a University degree, combined with practical experience in Carrier organization, programs or systems with the ability to make enhancements and leverage in daily work. Minimum of 3 years prior relevant experience.

Equal Opportunity

Kidde Global Solutions is an Equal Opportunity / Aff… All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.